Christopher Rivera
Lake Ronkonkoma,NY
Summary
Proven manger with experience in leading teams in hiring, product knowledge training, new in-field applications and annual business reviews. Adapts to all different kinds of work environments, currently in a role that has tight deadlines and narrow windows of selling opportunities. Communicates actively with leadership, store partners and local merchants engaging them in the business and going after selling opportunities with management and customers. All around team player, supporting the team where help is needed to maximize opportunity and return on investment.
Overview
18
18
years of professional experience
Work History
Territory Sales Manager
The Scotts Miracle-Gro Company
10.2019 - Current
- 4 year constant growth in $11+ million territory both in POS$ and Units.
- Communicates regularly with account partners, leadership and local merchants to capture opportunities throughout the district.
- Influences constant flow of goods to attack revenue opportunities across a territory, district and market.
- Uses company database to identify market trends, present to stores to execute sales opportunities.
- Works with local colleges, universities and local retailers to recruiter for prime season while having 80% retention associate rate.
- Creates presentations for product knowledge, hiring and annual business reviews.
- Schedules delivery orders of finished goods to accounts to maximize sales which working with our supply chain partners with challenging restrictions.
- Creates work schedule for team based on volume of accounts and associate availability
Head Merchandiser
The Scotts Miracle-Gro Company
05.2016 - 10.2019
- Merchandised combine $3.5M in sales in 3 different stores.
- Used product knowledge to educate peers, store workers to help consumers with solutions to their lawn and garden
- Sold in space in store on high velocity items to maximize profitability
- Trained new merchandisers on safety, company standards and merchandising techniques while working in stores
- Worked in a safe work environment and uses proper work safety tools to handle hazardous materials in the field
- Communicated with Store Managers and Key Decision Makers to build trust and gain relationships throughout the territory
Store Manager In Training
Finish Line
07.2017 - 07.2018
- Co-Managed $10M store with highest inventory and attachment rate within the district
- Prepared store for the start of business day or closing store at end of day
- Processed incoming and outgoing store inventory to eliminate shrink and low selling items
- Evaluated weekly, monthly and yearly sales goals with management team and staff
- Interviewed and Hired new employees using Workday
- Trained new associates on selling and merchandising techniques
- Used budget tool to make weekly schedule for the store
Department Sales Manager
Dick's Sporting Goods
06.2012 - 07.2017
- Managed $15M store
- Setup store for start or finish of each business day
- Recruited and hired candidates to join company and grow careers
- Assessed weekly, monthly, and yearly sales goals with management and staff
- Modified budget tool to provide store with weekly schedule
- Trained supervisors and associates on proper selling and merchandising techniques
Department Lead
Dick's Sporting Goods
10.2010 - 06.2012
- Trained new associates on selling and merchandising procedures
- Tracked sales of department by category and review results with staff
- Delivered absolute customer service to consumers in the store
- Lead team in setting up sales floor to planogram
- Worked with manager to highlight top items and sale items to capture sales
Customer Service Specialist
AMC Theatres Stony Brook, NY, United States
03.2006 - 10.2010
- Presented guests with supreme service while customer issues got handled
- Processed and stocked incoming inventory off delivery truck
- Assisted team members in other areas of the workplace
- Aided in Crowd Control to provide guests and staff a safe environment
Education
Suffolk County Community College
Selden,NYHigh School Diploma -
Sachem North High School
Lake Ronkonkoma, NY2009
Skills
- Adaptability
- Time Management
- Team Builder
- Data Analysis
- Fast Learner
- Staff Development
- Problem Solving
- Project Management
Timeline
Territory Sales Manager
The Scotts Miracle-Gro Company
10.2019 - Current
Store Manager In Training
Finish Line
07.2017 - 07.2018
Head Merchandiser
The Scotts Miracle-Gro Company
05.2016 - 10.2019
Department Sales Manager
Dick's Sporting Goods
06.2012 - 07.2017
Department Lead
Dick's Sporting Goods
10.2010 - 06.2012
Customer Service Specialist
AMC Theatres Stony Brook, NY, United States
03.2006 - 10.2010
Suffolk County Community College
High School Diploma -
Sachem North High School
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