Christopher Robillard
West Monroe,NY
Summary
Inside Light Commercial Sales professional with extensive experience developing strong client relationships and increasing business growth. Skilled in strategic initiatives, client retention, and upselling, with a proven ability to mentor team members and coordinate logistics. Brings strong communication skills and a proactive approach to advancing sales opportunities.
Overview
18
18
years of professional experience
Work History
Inside Light Commercial Sales
Modular Comfort Systems Inc.
04.2019 - 11.2024
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
- Responded to customer feedback in professional and constructive way.
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
- Increased company profit through upselling packages to corporate groups.
Light Commercial & Unitary Sale
Upstate Systems Inc
09.2013 - 04.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Operations Manager
Sid Harvey's Ind.
04.2007 - 09.2013
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Mentored junior team members on best practices for inside sales techniques, fostering a culture of continuous improvement within the department.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- coordinated logistics for weekly deliveries
Education
Bachelor of Science - Business Administration And Management
Oswego State University
Oswego, NY05-1995
Associate of Science - Business Management & Administration
Bryant And Stratton College
Syracuse, NY05-1993
Skills
- Customer Service
- Written and verbal communication
- Training and mentoring
- Public Speaking
- Onboarding and coaching
- Route Planning
Timeline
Inside Light Commercial Sales
Modular Comfort Systems Inc.
04.2019 - 11.2024
Light Commercial & Unitary Sale
Upstate Systems Inc
09.2013 - 04.2019
Operations Manager
Sid Harvey's Ind.
04.2007 - 09.2013
Bachelor of Science - Business Administration And Management
Oswego State University
Associate of Science - Business Management & Administration
Bryant And Stratton College
Similar Profiles
Antoine WilhiteAntoine Wilhite
Journeyman Carpenter- Supervisor at PortaFab Modular SystemsJourneyman Carpenter- Supervisor at PortaFab Modular Systems
Joseph WarnellJoseph Warnell
Materials Supervisor at Modular Automotive SystemsMaterials Supervisor at Modular Automotive Systems
William Dean JewellWilliam Dean Jewell
Assistant Comptroller at Titan Modular Systems, Inc.Assistant Comptroller at Titan Modular Systems, Inc.