Traci Fortune
Culpeper,VA
Summary
Proven track record in closing high-value deals and managing complex sales pipelines. Expertise in CRM utilization and vendor negotiation to enhance customer relationships and drive revenue growth.
Overview
2027
2027
years of professional experience
Work History
Sr. Inside Sales Representative - Commercial
Iron Bow Technologies
Herndon, VA
02.2015 - Current
- Hand-selected by the company president to lead the service and implementation of a new white-glove customer projected to generate $10 million annually.
- Established partnerships with vendors, ensuring timely product and service delivery to enhance customer satisfaction.
- Contributed to building a digital commerce portal that enables users to browse, order, and track IT equipment.
- Sold technology solutions, including hardware, software, cloud services, cybersecurity, networking, managed IT services, and telecom solutions, aligning offerings with customer needs.
- Career highlight: successfully closed an $18 million IT hardware deal.
- Manage a sales pipeline and keep opportunities updated in a CRM and/or Salesforce
- Meet sales quotas and revenue targets.
- Upsell and cross-sell additional products or services to existing customers.
- Build customer relationships and maintain regular communication.
- Process orders and coordinate with operations, purchasing, or fulfillment.
- Managed IT hardware deal registration with OEM and distribution partners, securing deal protection and special pricing for qualified opportunities.
Sr. Inside Sales Representative - Commercial
EPlus Technology, Inc.
Herndon, Virginia
06.2007 - 02.2015
- Quoting and selling hardware, software, and IT services
- Managing customer orders and open orders
- Supported existing accounts while identifying and pursuing expansion opportunities
- Working with engineers on bills of materials (BOMs)
- Managed pricing, deal registration, and vendor relationships to ensure competitive offerings
- Utilized CRM software to manage customer relationships.
- Upselling warranties, services, accessories, and supplies
- Maintained healthy sales pipeline, consistently working toward revenue and margin goals
- Identify new opportunities within existing accounts.
Sr. Buyer
Synnex
Herndon, Virginia
2004 - 06.2007
Buyer
Comstor
Herndon, Virginia
2000 - 2004
Education
High School Diploma -
Park View High School
Sterling06-1991
Skills
- Quoting proposals
- Deal registration
- IT solutions
- CRM Software (Salesforce, HubSpot, etc)
- Microsoft Office / Microsoft 365
- Revenue target achievement
- Vendor negotiation
- Vendor development
- Problem resolution
- Attention to detail
- Customer relationships
- Results-oriented
- Verbal communication
- Effective communication
- Driven
- Customer service
- Negotiation
- Oracle E-Business Suite (EBS)
Accomplishments
- President Club - 2018
- Club - 2016, 2017, 2021, 2022
- Top Inside Sales Representative - 2018
Timeline
Sr. Inside Sales Representative - Commercial
Iron Bow Technologies
02.2015 - Current
Sr. Inside Sales Representative - Commercial
EPlus Technology, Inc.
06.2007 - 02.2015
Sr. Buyer
Synnex
2004 - 06.2007
Buyer
Comstor
2000 - 2004
High School Diploma -
Park View High School