Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Robyns

Union,NJ

Summary

Dynamic professional with a proven track record in customer education and inventory management. Expertise in cannabis strain identification and fostering positive customer interactions. Successfully led teams to improve customer satisfaction and streamline inventory processes. Career aspirations include continuing to drive operational excellence within the cannabis industry.

Overview

4
4
years of professional experience

Work History

Budtender

Ayr
Woodbridge, NJ
01.2024 - Current
  • Operated cash registers to process payments from customers.
  • Verified proper customer identification, medical information and paperwork.
  • Advised customers on various products such as effects, flavors, potency levels, and prices.
  • Created positive and healthy customer interactions to align with company core values.
  • Oversaw sale of merchandise such as flowers, concentrates and edibles.
  • Assisted customers in selecting the best products for their needs.
  • Educated customers on responsible consumption practices such as dosage control and safe storage methods.

Assistant Operations Manager

Dollar Tree
Union, NJ
02.2022 - 07.2023
  • Resolved customer complaints promptly and professionally.
  • Addressed customer inquiries promptly and effectively resolved any complaints or disputes.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Communicated clear action plans to optimize results and successfully execute operational activities.
  • Monitored daily operations for compliance with quality standards and safety regulations.

Assistant Merchandising Manager

Dollar Tree
Springfield, NJ
02.2021 - 02.2022
  • Supervised team members in order to meet deadlines efficiently.
  • Managed daily operations of assigned departments within the retail environment.
  • Resolved customer complaints regarding product quality or availability in a timely manner.
  • Conducted regular audits of store shelves to ensure compliance with company standards.
  • Managed inventory levels across multiple channels to ensure product availability and minimize overstock.
  • Prepared detailed reports on inventory operations, stock levels and damages.
  • Monitored quality control procedures for incoming and outgoing merchandise.

Education

Electrician Certificate -

Lincoln Technical Institute
Union, NJ
04-2020

Skills

  • Customer education
  • Discussing cannabis
  • POS system operation
  • Cannabis strain identification
  • Regulatory compliance
  • Inventory management
  • Stock replenishment
  • Maintaining stock levels
  • Product lifecycle management
  • Stock management
  • Training and mentoring
  • Employee supervision
  • Policy enforcement

Timeline

Budtender

Ayr
01.2024 - Current

Assistant Operations Manager

Dollar Tree
02.2022 - 07.2023

Assistant Merchandising Manager

Dollar Tree
02.2021 - 02.2022

Electrician Certificate -

Lincoln Technical Institute

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Christopher Robyns