Experienced professional with a strong background in managerial roles across various industries. Proven skills in surveillance, loss prevention, security operations, and HR administration. Possesses a Bachelor's degree in Criminal Justice and Administration and a PHR from HRCI, providing a solid foundation in legal awareness and compliance.
Overview
14
14
years of professional experience
Work History
Sr. Benefits and HRIS Administrator
Baker Electric
Escondido, CA
09.2019 - Current
Manage 1 direct report responsible for QC of all HR systems.
Manage Employee Navigator, Spectrum, and Dayforce systems, ensuring accurate setup of employee benefit selections, deductions, and changes.
Continuously manage 6 Carrier webpages to ensure accuracy of all eligible employees across 4 companies
Assist employees in navigating and accessing various benefits across multiple platforms
Provide guidance to employees in selecting the best benefit plans based on their needs and preferences
Code and process 10 benefit invoices monthly.
Assist employees with understanding how life events may affect their benefits, such as leaves of absence (LOA) and newborn babies
Maintain 401K for 4 companies including weekly deferral adjustments and 401K loans
Approve Hardship withdrawals and 401K loans
HR Systems Management: Utilize DayForce for HR imports, working closely with relevant team members when necessary
Maintain data integrity within HR systems and provide 7 detailed reports on discrepancies between environments on a weekly basis
Create and test 20+ onboarding policies, maintain 48+ roles, and 63+ workflows to automate system processes
Assign appropriate roles to all employees across 5 companies and create and maintain job titles
Create and maintain SOPs for generating and interpreting Delta reports
Assist with new hire data entry and maintain access control systems
Serve as an HR liaison with IT, PR, Accounting, and Safety departments
Assist with verification of employments, garnishments, and EDD claims
Maintain the alarm system in coordination with Knight Security.
Assisted with the design and development of new HRIS applications.
Security Professional
Universal Protection Services
San Diego, CA
06.2010 - 11.2015
Security Guard and Receptionist for B.P
Bio Fuels Global Technology Center
Work front desk duties including answering, determining purpose, and transferring calls, updating directories and sorting daily mail and faxes
Welcome and greet visitors and contractors
Direct, help, and escort visitors and contractors
Provide safety inductions for first time visitors to the Global Technology Center
Provide security and safety for all employees, visitors, and contractors
Monitor all personnel, visitors, and contractors on site by use of a camera system and Lenel Alarm Monitoring.
Security Guard
GIA
Carlsbad, CA
11.2014 - 07.2015
Maintain activity logs and sign in logs
Operate and run the Command Center including Lenel System Admin, Lenel Alarm Monitoring, Lenel Video Viewer, Loronix Video systems, and the Bosch Video systems
Create new and temporary badges for the employees
Provide the walkthrough/tour for new and visiting employees
Train all new guards on all proper procedures and tasks of GIA security guards
Coordinate in training of WPV and sexual harassment.
Education
Bachelor of Science Criminal Justice and Administration -
University of Phoenix
San Diego, CA
01.2014
Certificate - PHR
HRCI
Online
Skills
Labor Chart
Dayforce
Spectrum
SharePoint
MS Office
ProCore
Lynel
FileZilla
Avigilon
Employee Navigator
Adobe Acrobat
ServiceNow
E-Verify Account Manager
Workday
Software integration
Calm Under Pressure
Conflict Resolution Tactics
Problem Solving Expertise
Time Management
Report Generation
Compliance Monitoring
Benefits Administration
System implementation
Employment Recordkeeping
References
References are available upon request.
Timeline
Sr. Benefits and HRIS Administrator
Baker Electric
09.2019 - Current
Security Guard
GIA
11.2014 - 07.2015
Security Professional
Universal Protection Services
06.2010 - 11.2015
Bachelor of Science Criminal Justice and Administration -
University of Phoenix
Certificate - PHR
HRCI
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STEVEN THOUCHALANHSTEVEN THOUCHALANH
Inspector, Site Survey Specialist & Lead Installer at Baker ElectricInspector, Site Survey Specialist & Lead Installer at Baker Electric