Christopher Rosanbalm
Rocklin,CA
Summary
Dedicated server with expertise in food service, cash handling, and order accuracy. Proven ability to deliver exceptional customer experiences in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Server
The Original Mels Diner
Rocklin, California
01.2026 - Current
- Delivered food and beverages to customers in fast-paced diner, ensuring satisfaction and prompt service.
- Ensured cleanliness of tables and dining areas throughout shifts, contributing to positive dining experience.
- Collaborated with kitchen staff to ensure timely food delivery to patrons.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took customer orders with accuracy and efficiency, enhancing order processing speed.
- Operated POS terminals to input orders, split bills, and calculate totals.
Military Police Officer
U.S. Army Active Duty
Fort Bliss, Texas
01.2021 - 01.2026
- Enforced laws and regulations to maintain order in military installations.
- Investigated incidents and gathered evidence to support legal actions.
- Collaborated with local law enforcement on joint operations and training exercises.
- Administered first aid and coordinated emergency response during incidents and accidents.
- Trained new personnel on procedures, protocols, and best practices in security operations.
- Maintained weapons qualifications through regular firearms training exercises.
- Diffused hostile situations with effective negotiation techniques.
Server
IHOP
Rocklin, California
03.2018 - 01.2021
- Served food and beverages to customers in a fast-paced diner environment.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Assisted customers with menu selections and answered their questions.
- Coordinated with kitchen staff to ensure prompt food delivery, improving service efficiency.
- Resolved customer complaints professionally, enhancing overall dining experience.
- Delivered excellent customer service, contributing to high customer satisfaction.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
The Original Mels Diner
Rocklin, California
06.2017 - 01.2021
- Delivered exceptional service to high volume of customers, enhancing overall dining experience.
- Served food and beverages to customers in a fast-paced diner environment.
- Delivered food orders promptly and courteously.
- Coordinated with kitchen staff to ensure timely and accurate food delivery, improving service flow.
- Processed orders accurately using point-of-sale systems for transactions.
- Resolved customer complaints with professionalism, ensuring satisfaction and repeat business.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Assisted in training new servers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Stocked service areas with supplies during slow periods.
Education
High School Diploma -
Rocklin High School
Rocklin, CA06-2015
Skills
- Food service
- POS operation
- Order accuracy
- Cash handling
- Menu knowledge
- Customer relationship management
- Time management
- Attention to detail
- Effective communication
- Conflict resolution
- Team collaboration
- First aid administration
- Emergency response
- Conflict de-escalation
- Incident investigation
- Evidence collection
- Evidence gathering
- Victim interviewing
- Situational control
- Self-defense training
- Firearms training
- Weapons handling
- Law enforcement
- Intelligence gathering
- Vehicle inspections
- Suspect restraint
- Critical thinking
- Leadership training
- Suspect restraint
Timeline
Server
The Original Mels Diner
01.2026 - Current
Military Police Officer
U.S. Army Active Duty
01.2021 - 01.2026
Server
IHOP
03.2018 - 01.2021
Server
The Original Mels Diner
06.2017 - 01.2021
High School Diploma -
Rocklin High School