Christopher Rovira
Haledon,NJ
Summary
Hardworking entry-level customer service representative seeking a position that offers growth utilizing interpersonal skills and problem-solving skills. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Patient Care Representative
Hackensack Interventional Institute
Hackensack, NJ
01.2023 - Current
- Greeted and responded to patient questions and concerns.
- Managed high volumes of phone calls, messages, and requests from patients or offices.
- Scheduled appointments and filed medical records.
- Organized patient records and database to facilitate information storage and retrieval.
- Knowledge and understanding of computer operating systems..
- Provided excellent customer service to patients and medical staff.
Customer Service Cashier
Hanks Auto Spa
Paterson, NJ
05.2022 - 01.2023
- Maintained a clean and organized workspace.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns.
- Processed customer check out and accurately handled payment transactions.
Education
Associate of Applied Science - Computer Science
Passaic County Community College
Paterson, NJ12.2025
High School Diploma -
Youth Rise @ Passaic County Community College
Wanaque, NJ12.2022
Skills
- Filing and Recordkeeping
- Reliability and Dedication
- Calm and Effective Under Pressure
- Customer Service
- Creative Problem-Solving
- Proficient in MS Word
Timeline
Patient Care Representative
Hackensack Interventional Institute
01.2023 - Current
Customer Service Cashier
Hanks Auto Spa
05.2022 - 01.2023
Associate of Applied Science - Computer Science
Passaic County Community College
High School Diploma -
Youth Rise @ Passaic County Community College