Christopher Sanchez
Summary
Experienced and results-oriented retail leader with 9 years at Pandora, successfully managing both single and multi-store operations in high volume environments. Skilled in team leadership, sales growth, and operational excellence, with a strong focus on delivering exceptional customer experiences and upholding brand standards. Focused on developing high-performing teams, driving KPI achievement, and adapting quickly to new markets. Passionate about leading through people, fostering a positive store culture, and consistently exceeding performance goals.
Overview
10
10
years of professional experience
Work History
Store Manager
Pandora
Woodbridge Center Mall
02.2024 - Current
- Lead daily operations for high-volume retail store, overseeing sales, staffing, visual merchandising, and customer experience.
- Recruit, train, and develop a high performing team, resulting in consistent KPI achievement and strong employee retention.
- Collaborate with DSM and corporate teams to implement new initiatives and improve overall store performance.
- Ensure that sales, store KPIs, metrics, loyalty memberships, and financial goals are achieved.
- Plan and prepare workflow schedules, delegating tasks for a team over 20 members.
Area Manager
Pandora SR Concepts-Franchise
New Jersey Region
01.2017 - 01.2024
- Led and supported Store Managers and teams across locations, focusing on consistent brand presentation, operational efficiency and elevated customer experience.
- Analized regional performance metrics to drive sales, improve conversion, and enhance team productivity.
- Coached and developed management teams, fostering leadership growth and improving overall employee engagement and retention.
- Led the successful opening of Franchise’s flagship at The American Dream Mall, overseeing all aspects, from staffing to training and visual merchandising, resulting in a seamless launch and immediate customer engagement.
- Managed end-to-end jewelry ordering process. Analyzed sales trends, placed jewelry purchase orders, and ensured timely stock replenishment.
Store Manager
Pandora SR Concepts- Franchise
Newport Centre Mall
09.2015 - 12.2016
- Partnered closely with franchise owners, conducting monthly performance reviews and strategy sessions to align our initiatives with corporate goals leading to consistent achievement of sales and profitability targets.
- Conducted executive-level store visits with Pandora’s VP and DSD, showcasing key operational successes, merchandising execution, and team excellence ensuring alignment with corporate strategy and priorities.
- Managed inventory levels and conducted regular audits to ensure shrink control and proper stock rotation.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Education
High School Diploma -
Union Hill High School
06-2001
Skills
- Fluent in English
- Fluent in Spanish
- Visual Merchandising
- Team Leadership
- Effective Communication
- Stores Operations
- Leadership Development
Timeline
Store Manager
Pandora
02.2024 - Current
Area Manager
Pandora SR Concepts-Franchise
01.2017 - 01.2024
Store Manager
Pandora SR Concepts- Franchise
09.2015 - 12.2016
High School Diploma -
Union Hill High School
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