CHRISTOPHER SANTIAGO
Salem,NH
Summary
Motivated sales professional able to connect with customers, maintain documentation and exceed quotas. Maintain solid revenue streams by keeping open lines of communication with established and potential customers. Prospect for new business continuously while capitalizing on emerging sales opportunities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Insurance Agent
AAA Northeast
Newburyport, MA
03.2023 - Current
- Present better insurance options to clients for there auto and home insurance bundles
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Cross-sold insurance products to existing clients to reach sales targets.
- Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
- Utilized CRM software to manage client relationships.
Field Service Technician
Crown Lift Trucks
07.2022 - 03.2023
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety procedures to avoid injuries in field.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Prepared cost estimates covering labor and materials for customer jobs.
- Responded quickly to emergency maintenance requests for timely on-call support.
Sales Professional
Infiniti Of Nashua
04.2019 - 05.2022
- Gathered clients wants and needs there new vehicle and helped fulfill new vehicle purchase
- Resolved customer concerns using strong communication and conflict management skills
- Helped customers navigate around showroom floor performing detailed walk around on both new and pre-owned options
- Closed Profitable deals while making clients happy and excited on the new vehicle purchase
- Followed up with customer before and after sale to ensure satisfaction
- Withheld highest closing ratio at 89% closing ration
Sales Associate
Autofair Nissan
02.2018 - 03.2019
- Sold both certified pre-owned and brand new Nissan' models
- Negotiated profitable deals while making clients happy and excited for the new vehicle purchase
- Valued clients potential trade-ins
- Followed up with customers before and after sales to ensure satisfaction
Service Technician
Commonwealth Motors
09.2015 - 02.2018
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety procedures to avoid injuries in field.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Prepared cost estimates covering labor and materials for customer jobs.
- Responded quickly to emergency maintenance requests for timely on-call support.
Education
High School Diploma -
Greater Lawrence Technical School
06.2016
Skills
- Onsite Product Demonstrations
- Customer Service and Assistance
- Persuasive Techniques
- Product and Service Knowledge
- B2B Sales
- Automotive Knowledge
- Bilingual
- Motivated
- Licensed insurance agent
- Life insurance
Certification
- Property and Casualty Licensed
- Life Insurance Licensed
Languages
Spanish
Full Professional
Timeline
Insurance Agent
AAA Northeast
03.2023 - Current
Field Service Technician
Crown Lift Trucks
07.2022 - 03.2023
Sales Professional
Infiniti Of Nashua
04.2019 - 05.2022
Sales Associate
Autofair Nissan
02.2018 - 03.2019
Service Technician
Commonwealth Motors
09.2015 - 02.2018
High School Diploma -
Greater Lawrence Technical School