Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Sconiers

San Antonio,TX

Summary

Accomplished Sr Loan Coordinator and Manager at USAA Federal Savings Bank, renowned for enhancing loan processing efficiency and customer satisfaction. Expert in documentation review and staff management, I streamlined operations, significantly reduced approval times, and led teams to exceed performance metrics, demonstrating exceptional relationship management and attention to detail. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Sr Loan Coordinator

Comptershare Loan Servies
10.2016 - 11.2023
  • Enhanced loan processing efficiency by streamlining communication between clients and underwriters.
  • Reduced turnaround time for loan approvals by implementing improved document collection methods.
  • Ensured compliance with industry regulations through diligent monitoring of documentation and processes.
  • Facilitated team meetings to discuss strategies for addressing complex loan scenarios, resulting in a higher success rate.
  • Managed multiple high-priority loan applications simultaneously, ensuring timely completion without sacrificing attention to detail.
  • Collaborated closely with underwriting teams to expedite the approval process while maintaining strict quality control measures.
  • Processed loan applications and monitored progress from start to finish.

Manager Real Estate Loan Fulfillment

USAA Federal Savings Bank
03.2012 - 05.2016
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established strong relationships with lenders, title companies, and borrowers for smooth loan transactions.
  • Proactively identified potential issues within applications, taking necessary steps to rectify them before submission for approval.
  • Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
  • Provided quick turnaround times to maintain fast-past schedule.
  • Assisted in training junior loan processors, resulting in increased productivity across the team.
  • Enhanced customer satisfaction with timely and accurate loan processing, maintaining clear communication throughout the process.
  • Contributed to company growth by successfully managing an expanding portfolio of diverse loans.
  • Collaborated with underwriting team to ensure accurate risk assessment and appropriate loan approvals.
  • Consistently met or exceeded monthly performance metrics, contributing to overall team success in achieving departmental goals.

Education

Bachelor of Arts - Political Science

Rockhurst University
Kansas City, MO
05.1995

Skills

  • Documentation Review
  • Credit analysis
  • Relationship Management
  • Loan Origination
  • Loan Processing
  • Customer service-focused
  • Risk management assessments
  • Loans
  • Mortgage lending
  • Attention to Detail
  • Decision-Making
  • Staff Management
  • Loan File Maintenance
  • Application Review
  • Application verification
  • Bank Product Marketing
  • NMLS Registration
  • Process Improvement

Timeline

Sr Loan Coordinator

Comptershare Loan Servies
10.2016 - 11.2023

Manager Real Estate Loan Fulfillment

USAA Federal Savings Bank
03.2012 - 05.2016

Bachelor of Arts - Political Science

Rockhurst University

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Christopher Sconiers