CHRISTOPHER SKANES
Hyattsville
Summary
Motivated and customer-oriented professional with experience in sales, data management, and client engagement. Proficient in membership and personal training sales, handling payment processes, and lead generation. Strong interpersonal skills with a proven ability to overcome objections, build lasting relationships, and contribute to business growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
Planet Fitness
02.2023
- Greet members and provide exceptional customer service to ensure satisfaction.
- Handle billing inquiries, process membership payments, and assist with account management.
- Conduct facility tours to educate potential members and promote membership plans.
- Maintain cleanliness and organization of the gym to uphold brand standards.
- Sell Planet Fitness merchandise, including apparel, supplements, and accessories.
Physical Therapist Technician
Physical Therapy and Hand Rehabilitation
03.2025 - Current
- Assisted licensed physical and occupational therapists in delivering individualized rehabilitation programs
- Guided patients through therapeutic exercises, functional movement training, and ADL-based activities
- Prepared and maintained treatment areas, rehabilitation equipment, and adaptive devices
- Monitored patient performance and communicated progress or concerns to supervising therapists
- Applied therapeutic modalities as directed
- Provided patient education on proper movement, adaptive tools, and injury prevention
- Managed front desk operations including scheduling, insurance verification, patient intake, and payments
- Maintained accurate documentation, EMR records, and HIPAA compliance
- Delivered compassionate patient care while supporting efficient clinic operations
Membership Analyst
Golds Gym DC Metro
07.2024 - Current
- Manage data entry and organization for memberships and personal training clients.
- Drive membership and personal training sales through proactive outreach and consultations.
- Overcome price objections by effectively communicating value and benefits to potential clients.
- Process and manage payments, ensuring accuracy and compliance with company policies.
- Schedule appointments and follow up with leads to increase conversion rates.
- Generate leads through outreach, networking, and referrals to grow gym membership.
Education
Highschool Diploma -
Bladensburg Highschool
06.2019
Bachelor of Kinesiology - General Studies
Howard University
Washington, District of Columbia, DC01.2023
Skills
- Customer Service & Relationship Building
- Sales & Lead Generation
- Data Management & Payment Processing
- Problem-Solving & Critical Thinking
- Strong Written & Verbal Communication
- Team Collaboration & Leadership
- Insurance verification
- Proficiency in occupational therapy
- Proficiency in Physical Therapy
- Patient care
- Rehabilitation techniques
- Therapeutic modalities
- EMR documentation
- HIPAA compliance
- Payment processing
- Attention to detail
- Decision-making
- Strategic planning
- Complex Problem-solving
Certification
- MD NCCER Core, Level 1 Carpentry Courses
- OSHA 10 Certified
- CPR Certified
- ISSA Personal Training Certification
Timeline
Physical Therapist Technician
Physical Therapy and Hand Rehabilitation
03.2025 - Current
Membership Analyst
Golds Gym DC Metro
07.2024 - Current
Supervisor
Planet Fitness
02.2023
Highschool Diploma -
Bladensburg Highschool
Bachelor of Kinesiology - General Studies
Howard University