Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Christopher Smith

Front Royal,VA

Summary

Dynamic Digital Shopper at Walmart with a proven track record in enhancing customer satisfaction through effective order fulfillment and personalized recommendations. Skilled in e-commerce strategy and relationship building, I leverage attention to detail and strong communication to drive upselling opportunities and ensure accurate product shipments.

Overview

2
2
years of professional experience

Work History

Digital Shopper

Walmart
09.2022 - 03.2025
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.

Education

GED -

Dowell J Howard
Winchester, VA
12.2008

Skills

  • Order fulfillment
  • E-commerce strategy
  • Promotional planning
  • Shipping logistics
  • Product sourcing
  • Customer service
  • Relationship building
  • Attention to detail
  • Verifying order accuracy
  • Upbeat and outgoing attitude
  • Verbal and written communication

Timeline

Digital Shopper

Walmart
09.2022 - 03.2025

GED -

Dowell J Howard
Christopher Smith