Christopher Smith
Waupaca,WI
Summary
To obtain consistent, full time employment.
Professional leader with comprehensive background in regional management. Strong focus on team collaboration and achieving results. Flexible with changing needs and dependable in all situations. Skilled in strategic planning, operational efficiency, and stakeholder communication. Highly motivated and prepared to drive impactful results.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Regional Manager of Michigan
Retail Direct
05.2022 - Current
- In charge of nineteen stores where we deliver from
- Recruiting
- Scheduling
- Financials
- And many more tasks
- Established performance metrics to monitor team productivity and service quality.
- Executed quarterly business reviews, aligning goals with corporate objectives for sustained success.
Extended Coverage
Bison Transport
04.2025 - 09.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Service Advisor
Petersen Automotive
08.2024 - 11.2024
- Provided expert guidance on vehicle maintenance and repair options to customers.
- Managed service appointments and coordinated workflow to optimize technician efficiency.
- Developed strong relationships with clients, ensuring high levels of customer satisfaction and loyalty.
- Conducted thorough inspections to identify vehicle issues and recommended appropriate services.
- Collaborated with technicians to ensure timely completion of repairs while maintaining quality standards.
- Analyzed customer feedback to drive enhancements in service delivery and overall client experience.
- Maintained high customer satisfaction standards to meet or exceed targets.
3RD SHIFT OATMEAL SUPERVISOR
TREEHOUSE FOODS
01.2022 - 04.2022
- Supervised daily operations to ensure compliance with safety and quality standards.
- Mentored team members, fostering skill development and enhancing overall performance.
- Coordinated workflow among departments to optimize resource allocation and productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Operations Manager
RAS Logistics
08.2015 - 01.2022
- Oversaw Facility in conjunction with Facility manager
- Conducted road audits of delivery teams to ensure they meet our client’s quality
- Responsible for monitoring five direct reports in the warehouse and to support to ensure accurate and efficient labor
- Reviewed customers interactions and activity reports identify and address problems
- Enforced company policies and procedures to ensure operational standards
- Created staff schedules and managed all tracking and approval of vacations and overtime
- Conducted job interviews hired and onboarded new teams for the location
- Recruited outside contractors to complete ongoing deliveries
- Responsible for all incoming and outgoing inventory including cycle counts insulation parts to make sure there was no unnecessary expenses
- Neenah Wisconsin
Asst Operations Manager
RAS Logistics
08.2015 - 01.2022
- Helped with everything above. Also took customer calls and team calls to help both the customer and the delivery team.
- Helped unload trucks and stage routes for the next day.
- I went through all deliveries for each day, making sure all pay is correct and checked in.
- I took inventory of all appliances and Wayfair.
- Night supervisor.
- Checked in all trucks from off the truck, and paperwork into the computer.
- I took phone calls and emails from customers and teams.
- I cleaned the office building during downtime.
- Reported to the assistant operations manager and the operations manager.
- Neenah, Wisconsin.
Warehouse Worker
RAS Logistics
08.2015 - 01.2022
- Unloaded trucks and staged routes for next day
- Kept warehouse clean and in order all appliances were in by their vendor
- Kept outside clean along with bathrooms ETC.
- Neenah Wisconsin
Assistant Superintendent
Waupaca Country Club
04.2013 - 08.2015
- Mowed greens
- Maintenance
- Waupaca, Wisconsin
Raw Deli, Multivac Line worker
Hillshire Brands
02.2015 - 03.2015
- New London, Wisconsin
Resident Care Worker
Aurora Community Services
01.2012 - 03.2013
- Cared for adults with autism
- Dispensed medications
- Housekeeping
- Waupaca, Wisconsin
Resident Care Worker- Advanced, Unit Coordinator
Tomorrow’s Children
02.2007 - 10.2011
- Assist in Academic Programming
- Develop and run behavioral programming
- Supervised daily activities of children
- Record and update records
- Physically contain and/or escort acting out children
- Waupaca, Wisconsin
Security Officer 1
Wisconsin Veteran’s Home
06.2006 - 01.2007
- One on one with elderly (suicide watch, etc)
- Played games
- King, Wisconsin
Bartender
Club 22
04.2004 - 01.2007
- Served drinks
- Stocked beer
- Cooked
- Waupaca, Wisconsin
Education
High School graduate - some college
High School Diploma -
Waupaca High School
Waupaca, WI05-2000
Skills
- Team leadership
- Performance metrics
- Financial management
- Recruitment strategies
- Staff scheduling
- Inventory control
- Staff training and development
- Conflict resolution
- Staff supervision
- Delivery fleet management
- Regional planning
Certification
- Teacher’s Aide
- Bartender
Activities
Special Olympics Volunteer
Timeline
Extended Coverage
Bison Transport
04.2025 - 09.2025
Service Advisor
Petersen Automotive
08.2024 - 11.2024
Regional Manager of Michigan
Retail Direct
05.2022 - Current
3RD SHIFT OATMEAL SUPERVISOR
TREEHOUSE FOODS
01.2022 - 04.2022
Operations Manager
RAS Logistics
08.2015 - 01.2022
Asst Operations Manager
RAS Logistics
08.2015 - 01.2022
Warehouse Worker
RAS Logistics
08.2015 - 01.2022
Raw Deli, Multivac Line worker
Hillshire Brands
02.2015 - 03.2015
Assistant Superintendent
Waupaca Country Club
04.2013 - 08.2015
Resident Care Worker
Aurora Community Services
01.2012 - 03.2013
Resident Care Worker- Advanced, Unit Coordinator
Tomorrow’s Children
02.2007 - 10.2011
Security Officer 1
Wisconsin Veteran’s Home
06.2006 - 01.2007
Bartender
Club 22
04.2004 - 01.2007
High School graduate - some college
High School Diploma -
Waupaca High School