Summary
Overview
Work History
Education
Skills
Certification
My Hobbies
Timeline
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Christopher Soliz

Canyon,TX

Summary

Versatile professional with experience in both service and mechanics, excelling in customer-focused roles. Demonstrated the delivery of exceptional dining experiences as a server and successfully diagnosed and resolved complex vehicle issues as a mechanic while upholding safety and quality standards. The background in guest service representation underscores a commitment to exceptional customer service, including adept management of inquiries, issue resolution, and the creation of a welcoming atmosphere. Possessing strong communication skills, adaptability, and the ability to thrive in fast-paced environments, the goal is to contribute a diverse skill set to enhance customer experiences and ensure quality and satisfaction within a customer-centric organization.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Guest Relation Specialist

Amarillo Sod Poodles
06.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Mechanical Technician

Texas Dodge
01.2022 - 07.2022
  • Assembled and disassembled equipment to perform repairs and maintenance.
  • Resolved mechanical issues using both technical and manual skills.
  • Maintained clean and organized work area to easily locate repairing tools and equipment.
  • Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.

Guest Service Representative

Cinergy Cinemas
02.2021 - 01.2022
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.


Crew Member

McDonald's
03.2020 - 01.2021
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Education

Bachelors of Computer Science - Software Engineering

West Texas A&M University
Canyon, TX
05.2027

Associate of Applied Science - Automotive Technology

Amarillo College
Amarillo, TX
05.2023

Skills

  • Customer Service: Providing service, addressing customer needs, and ensuring a positive experience
  • Communication: Communicating with customers, colleagues, and kitchen or repair staff
  • Teamwork: Collaborating with coworkers to ensure operations and working cohesively
  • Attention to Detail: Being precise in orders, repairs, and food preparation
  • Time Management: Efficiently managing tasks, whether serving tables, processing orders, or conducting repairs
  • Adaptability: Flexibility to switch tasks and roles as needed
  • Cash Handling: Accurate and responsible handling of transactions and cash at the register
  • Manual Dexterity: Skill in using tools and equipment in a kitchen or an automotive workshop

Certification

ASE- Automotive Service Excellence in all 10 certifications


Learn2Serve- Certification in food handling

My Hobbies

I lead a well-balanced life, driven by a range of passions. Baking is where I find my creative outlet and bring joy through attention to detail. My culinary curiosity constantly propels me to explore and innovate.But my interests extend to the automotive world, where I'm more than just a spectator. It's a reflection of my unyielding commitment to mastery. I delve into engineering intricacies, designs, and technological advancements.

Professionally, I pursue excellence. I believe in the synergy between career success and a well-rounded life. I seek growth, skill expansion, and embrace challenges. The gym is my sanctuary. Weightlifting embodies dedication, resilience, and goal-setting.

My mission is to unify my commitment to work, my love for cars, dedication to fitness, and unwavering drive for self-improvement to make a lasting impact in all my pursuits.

Timeline

Mechanical Technician

Texas Dodge
01.2022 - 07.2022

Guest Relation Specialist

Amarillo Sod Poodles
06.2021 - Current

Guest Service Representative

Cinergy Cinemas
02.2021 - 01.2022

Crew Member

McDonald's
03.2020 - 01.2021

Bachelors of Computer Science - Software Engineering

West Texas A&M University

Associate of Applied Science - Automotive Technology

Amarillo College
Christopher Soliz