Chris Soriano
Nashville,TN
Summary
Customer-focused professional with over 9 years of experience delivering exceptional service across healthcare, staffing, sales, and hospitality industries. Skilled in building rapport, resolving complex issues, and exceeding performance goals in high-volume, fast-paced environments. Proven track record of managing teams, coordinating client solutions, and driving revenue through personalized service and strategic outreach.
Overview
8
8
years of professional experience
Work History
Healthcare Recruiter
Amergis Staffing
Brentwood, Tennessee
11.2023 - Current
- Delivering high-touch service to healthcare and school-based professionals, matching them with roles aligned to client needs
- Managing and credentialing a team of 26 professionals, supporting payroll, onboarding, and daily operations
- Facilitating professional development sessions and mock interviews to improve candidate readiness
- Representing the company at job fairs, client visits, and community events, enhancing brand visibility and client engagement
- Participating in client and client lead visits with Business Development Manager to saturate and create new business
- Generating $8,715 in average weekly revenue, surpassing first-year benchmarks
- Provided leadership support in developing training materials and conducting trainings for recruiters.
- Identifying areas of improvement in the development process and suggesting solutions.
Client Solutions Specialist
Connect America
Bala Cynwyd, PA
02.2023 - 09.2023
- Scheduled 49+ high-level meetings that led to seminars and new client opportunities
- Built rapport with C-Suite and D-Suite leaders to identify needs and deliver tailored solutions
- Collaborated with sales teams to support client meetings and track success metrics via Salesforce
- Led outreach campaigns for Accountable Care Organizations and Home Health Agencies
- Conducted nationwide outreach to healthcare executives, averaging 80 calls and 25+ messages daily
Sales Development Representative
100Plus (Connect America)
03.2022 - 02.2023
- Prospected and qualified leads for Remote Patient Monitoring services, resulting in 36 product demos
- Supported onboarding and patient enrollment, contributing $21,850 in monthly recurring revenue
- Maintained consistent outreach volume while delivering personalized service to healthcare practices
Management Trainee
Enterprise Rent-A-Car
Bakersfield, CA
06.2019 - 03.2022
- Resolved rental issues and managed client expectations, enhancing customer satisfaction
- Cultivated relationships with local corporate accounts, resulting in increased repeat business
- Coordinated vehicle check-ins/outs to maintain seamless rental operations
College Financial Representative
Northwestern Mutual
Bakersfield, CA
10.2018 - 06.2019
- Executed weekly outreach to prospective clients, securing financial planning appointments
- Partnered with advisors to develop customized financial solutions and insurance products
- Acquired foundational skills in customer service, CRM systems, and financial planning
Education
Bachelor of Science - Business Administration Management
California State University, Bakersfield
Bakersfield, CA05-2019
Skills
- Salesforce, ZoomInfo, and LinkedIn Sales Navigator
- Lead generation
- Revenue generation and pipeline development
- Performance tracking in healthcare
- Team leadership and training
- Customer relationship management (CRM) and client coordination
- High-volume call handling
- Conflict resolution and problem solving
- Negotiation skills
- Event representation and public speaking
Timeline
Healthcare Recruiter
Amergis Staffing
11.2023 - Current
Client Solutions Specialist
Connect America
02.2023 - 09.2023
Sales Development Representative
100Plus (Connect America)
03.2022 - 02.2023
Management Trainee
Enterprise Rent-A-Car
06.2019 - 03.2022
College Financial Representative
Northwestern Mutual
10.2018 - 06.2019
Bachelor of Science - Business Administration Management
California State University, Bakersfield