Christopher Spivey Jr.
Hewitt,United States
Summary
Results-driven Teller Supervisor with 2 years of experience in banking, complemented by a versatile background in media entertainment and the food industry. Skilled in team leadership, cash handling, and customer service within high-volume environments. Recognized as Teller of the North Hub and multiple-time MVP Teller for consistently exceeding performance and service benchmarks. Strong management abilities with a proven track record of operational efficiency and team coordination.
Overview
5
5
years of professional experience
Work History
Teller Lead/Supervisor
PNC Bank
08.2023 - Current
- Managed teller schedules, ensuring adequate staffing levels during peak business hours.
- Oversaw staff training initiatives, ensuring all tellers were knowledgeable about products, services, and operational procedures.
- Counted cash drawers and made bank deposits.
- Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
- Analyzed workflow processes, identifying areas for improvement and implementing best practices.
Restaurant Team Leader
Schlotzsky's Deli
03.2021 - 07.2023
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Trained newer employees.
Education
BBA - Business Marketing
University of North Texas
Denton, TXSkills
- Cash handling and management
- Customer engagement
- Professionalism and ethics
- Staff training and development
- Podcast producer
- Vocal producer
Accomplishments
- Teller of the North Hub
- MVP Teller
Timeline
Teller Lead/Supervisor
PNC Bank
08.2023 - Current
Restaurant Team Leader
Schlotzsky's Deli
03.2021 - 07.2023
BBA - Business Marketing
University of North Texas