Summary
Overview
Work History
Education
Skills
Affiliations
Featured Events
Timeline
Generic

Lisa Yoo

Experienced Poker Dealer & Dual Rate Supervisor| 23+ Years Casino & Poker Room Experience
Round Rock,TX

Summary

Skilled Poker Dealer and Dual-Rate Supervisor with 23 years in casino operations. Expertise in managing high-volume poker games while ensuring accuracy and game integrity. Capable of resolving disputes and fostering a welcoming environment for all players. Recognized for strong table control and efficiency in maintaining smooth game flow.

Overview

23
23
years of professional experience

Work History

Dual Rate Supervisor

The Lodge Card Club
Round Rock, Texas
11.2020 - Current
  • Supervised daily operations and ensured compliance with gaming regulations.
  • Monitored staff performance to ensure adherence to company policies and procedures.
  • Trained new staff on customer service standards and operational procedures to improve service quality.
  • Resolved customer complaints promptly, contributing to higher guest satisfaction.
  • Managed cash handling processes and maintained accurate financial records.
  • Monitored table activity to enforce game rules and maintain a fair environment.
  • Dealt poker hands efficiently to maintain game flow and player engagement.

Dual Rate Supervisor

Encore Boston Harbor
Everett, Massachusetts
05.2019 - 03.2020

Poker Dealer

Wynn Las Vegas
las vegas, NV
06.2018 - 05.2019

Dual Rate Supervisor

Red Rock Casino Resort & Spa
Las Vegas, Nevada
05.2017 - 05.2019

Poker Dealer

Venetian Hotel & Casino
Las Vegas, Nevada
08.2017 - 05.2018

Poker Dealer

Mandalay Bay Resort & Casino Las Vegas
Las Vegas, NV
08.2003 - 08.2017

Education

Bachelor of Arts - Elementary Education

University of Connecticut
Storrs, CT
05-2002

Skills

  • Poker game management
  • Gaming regulation compliance
  • Cash handling management
  • Staff performance monitoring
  • Customer service training
  • Conflict resolution

Affiliations

Volunteer at Ronald McDonald house of Charities

Featured Events

  • World Poker Tour (WPT) - Final Table Dealer
  • Tiger Woods Charity Poker Tournament -Invitational Dealer
  • Black Noir Card Events -MGM Private High-Stakes-Games
  • Poker Livestream Dealer at Lodge Card Club

Timeline

Dual Rate Supervisor

The Lodge Card Club
11.2020 - Current

Dual Rate Supervisor

Encore Boston Harbor
05.2019 - 03.2020

Poker Dealer

Wynn Las Vegas
06.2018 - 05.2019

Poker Dealer

Venetian Hotel & Casino
08.2017 - 05.2018

Dual Rate Supervisor

Red Rock Casino Resort & Spa
05.2017 - 05.2019

Poker Dealer

Mandalay Bay Resort & Casino Las Vegas
08.2003 - 08.2017

Bachelor of Arts - Elementary Education

University of Connecticut
Lisa YooExperienced Poker Dealer & Dual Rate Supervisor| 23+ Years Casino & Poker Room Experience