Summary
Overview
Work History
Education
Skills
Timeline
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Andrea Soliz

Fresno,CA

Summary

Professional with strong expertise in gaming operations, prepared to excel in this role. Proven ability to manage gaming tables efficiently, ensuring fair play and adherence to rules. Known for excellent interpersonal skills, fostering positive and engaging environment for guests. Strong focus on teamwork and adaptability to meet evolving needs, consistently delivering high-quality results.

Overview

13
13
years of professional experience

Work History

Card Dealer/Dual Rate Supervisor

Eagle Mountain Casino
03.2022 - Current
  • Streamlined operations within card room area by efficiently setting up tables for different games upon request.
  • Maximized table occupancy rates through excellent customer interaction and seamless game transitions.
  • Exceeded customer expectations consistently as evidenced by frequent compliments from satisfied guests on service quality provided during their visits.
  • Authorized credit and comps in accordance with established policies.
  • Handled cash transactions accurately and securely, contributing to casino revenue growth.
  • Developed strong rapport with guests by providing exceptional service and engaging in friendly conversation.

Card Dealer

Ace & Vine
10.2021 - 03.2022
  • Blackjack Dealer
  • Poker Dealer
  • Assisted new players with learning game rules and strategies, enhancing their overall experience.
  • Contributed to the success of promotional events by actively promoting them to customers and assisting with implementation.
  • Managed multiple tables simultaneously while maintaining accuracy and efficiency in gameplay.
  • Increased customer satisfaction by providing friendly and efficient card dealing services.
  • Collaborated with floor supervisors to address any issues or concerns related to gameplay or guest behavior.

Card Dealer

Club One Casino
03.2012 - 03.2020
  • Excellent customer service
  • Poker dealer
  • Blackjack dealer
  • Cash transactions
  • Continuously updated knowledge on various card games, staying current on industry trends and best practices.
  • Dealt cards according to gaming standard procedures.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Kept track of game outcomes and reported to supervisor for accurate record keeping.

Education

High school diploma or GED - General Studies

Roosevelt High School
Fresno, CA
05.2005

Skills

  • BlackJack dealer
  • Spanish 21, Fortune Paigow, Ez Baccarat,
  • Roulette
  • Craps
  • Poker Dealer
  • Omaha Hi-LO, PLo
  • Game rules
  • Cash handling (10 years)
  • Customer service (10 years)
  • Supervising experience (4 years)
  • Table management

Timeline

Card Dealer/Dual Rate Supervisor

Eagle Mountain Casino
03.2022 - Current

Card Dealer

Ace & Vine
10.2021 - 03.2022

Card Dealer

Club One Casino
03.2012 - 03.2020

High school diploma or GED - General Studies

Roosevelt High School