Chaz Chim
Tacoma
Summary
Accomplished gaming professional with over 6 years of experience, including 2+ years as a supervisor at Muckleshoot Casino. Recognized as a top 6 finalist in a national dealer tournament. Expert in major table games and gaming procedures, with exceptional guest service and employee relations skills. Proven ability to enhance gameplay efficiency and maintain game integrity.
Overview
6
6
years of professional experience
Work History
Dual Rate Table Games Supervisor
Muckleshoot Casino
Auburn, WA
12.2024 - Current
- Supervised daily operations of table games, ensuring compliance with gaming regulations.
- Trained and mentored dealers to enhance customer service and gameplay efficiency.
- Monitored game integrity, addressing irregularities promptly to maintain a fair environment.
- Collaborated with management on scheduling and resource allocation for optimal game performance.
- Promoted a positive work environment by consistently demonstrating leadership qualities and fostering teamwork among staff members.
Table Games Dealer
Muckleshoot Casino
Auburn, WA
10.2024 - Current
- Dealt cards for various table games, ensuring smooth gameplay and adherence to rules.
- Maintained accurate game records, tracking bets and payouts efficiently.
- Engaged with players to create a welcoming atmosphere while promoting responsible gaming practices.
- Assisted in the setup and breakdown of gaming tables before and after shifts.
- Monitored player behavior to ensure compliance with gaming regulations and casino policies.
- Collaborated with team members to enhance customer service experience during peak hours.
- Adapted quickly to changing game dynamics, maintaining focus under pressure.
- Learned operational procedures for multiple table games, improving knowledge base for future roles.
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
- Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
Dual Rate Table Games Supervisor
Emerald Queen Casino and Hotel
Tacoma, WA
08.2022 - 10.2024
- Supervised daily operations of table games, ensuring compliance with gaming regulations.
- Trained and mentored dealers to enhance customer service and gameplay efficiency.
- Monitored game integrity, addressing irregularities promptly to maintain a fair environment.
- Collaborated with management on scheduling and resource allocation for optimal game performance.
Table Games Dealer
Emerald Queen Casino and Hotel
Tacoma, WA
06.2020 - 10.2024
- Dealt cards for various table games, ensuring smooth gameplay and adherence to rules.
- Maintained accurate game records, tracking bets and payouts efficiently.
- Engaged with players to create a welcoming atmosphere while promoting responsible gaming practices.
- Assisted in the setup and breakdown of gaming tables before and after shifts.
Education
High School Diploma -
Lincoln High School
Tacoma, WA06.2019
Skills
Selected for best dealer in the nation tournament in Las Vegas and finished as a top 6 finalist
Knowledge of all major table games such as craps, roulette, blackjack, baccarat and pai how
Great guest service
Great employee relations
Great gaming procedures
Very fast learner
6 years of table games experience
2 years of table games supervisor experience
Accomplishments
G2E “Best Dealer in the Nation” finalist
Timeline
Dual Rate Table Games Supervisor
Muckleshoot Casino
12.2024 - Current
Table Games Dealer
Muckleshoot Casino
10.2024 - Current
Dual Rate Table Games Supervisor
Emerald Queen Casino and Hotel
08.2022 - 10.2024
Table Games Dealer
Emerald Queen Casino and Hotel
06.2020 - 10.2024
High School Diploma -
Lincoln High School