Scott Cromwell
Las Vegas,NV
Summary
Vigilant and highly skilled gaming professional with strong leadership background and clear understanding of related laws, best practices and unauthorized behaviors. Observe floor operations to minimize house losses and maximize security. Well-organized in supervising teams and tackling customer service issues.
Skilled Dual Rate with 25 years of gaming experience. Skilled at coordinating money transfers, paperwork and reports for fully compliant operations. Prepare and optimize schedules to meet expected guest levels.
Overview
20
20
years of professional experience
Work History
Dual Rate Table Games Supervisor
Green Valley Ranch Resort Spa & Casino
Henderson, NV
07.2015 - Current
- Oversaw area games to maintain security and compliance.
- Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
- Monitored chips purchases, table inventories and player win ratios.
- Watched closely to catch errors and notified surveillance of irregularities.
- Observed players for signs of cheating, notifying security staff of discovered evidence.
Substitute Teacher
Clark County School District, Las Vegas, Nevada
Las Vegas, NV
12.2014 - 05.2016
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Table Games Dealer
Hard Rock Hotel Casino
Las Vegas, NV
04.2003 - 09.2014
- Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
- Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
- Stood behind [Type] gaming table to deal appropriate number of cards to each player and verify placed bets before starting game.
- Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
- Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
Education
MBA - Business Administration
Western Governors University
Salt Lake City, UT11.2021
Bachelor of Arts - Liberal Studies
Thomas Edison State University
Trenton, NJ05.2019
Skills
- Guest relations
- Overseeing games
- Monitoring chips purchases
- Leading employees
- Gaming compliance
- Decision Making
- Performance Optimization
Timeline
Dual Rate Table Games Supervisor
Green Valley Ranch Resort Spa & Casino
07.2015 - Current
Substitute Teacher
Clark County School District, Las Vegas, Nevada
12.2014 - 05.2016
Table Games Dealer
Hard Rock Hotel Casino
04.2003 - 09.2014
MBA - Business Administration
Western Governors University
Bachelor of Arts - Liberal Studies
Thomas Edison State University