Dynamic and results-oriented professional with extensive experience in customer service and sales, honed at Dollar General Store. Excelled in merchandise displays and efficient sales transactions, boosting customer satisfaction and repeat business. Proven ability in multitasking and reliability, with a knack for tactful conflict resolution and POS system expertise. Achieved significant improvements in store ambiance and inventory management.
Outgoing and personable, with strong ability to connect with customers and foster positive relationships. Knowledge of sales techniques and customer service excellence combined with effective communication and problem-solving skills. Driven to contribute to team success and create positive shopping experience for customers.
Developed skills in fast-paced retail environment, excelling in customer service and sales strategies. Demonstrated ability to lead teams, manage inventory, and implement effective sales techniques. Seeking to transition into new field where these transferrable skills can drive success and contribute to dynamic work environment.
Overview
4
4
years of professional experience
Work History
Lead Sales Associate
Dollar General Store
10.2024 - Current
Handled cash register operations and customer transactions to process payments.
Resolved customer issues promptly, ensuring satisfaction and loyalty.
Processed and stocked merchandise in accordance with store standards.
Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
Performed inventory control procedures to manage stock.
Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Managed inventory effectively, minimizing stock-outs and overstock situations.
Delivered excellent customer service for repeat business and referrals.
Catering Associate
Epting Events, Catering & Design
09.2021 - 09.2022
Provided friendly, courteous service to create memorable moments for guests.
Consistently met tight deadlines under pressure while maintaining composure and professionalism during high-stress situations.
Arranged linens and table settings according to seating plan and event theme.
Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Fostered enjoyable event atmosphere through friendly guest interactions
Maintained warehouse inventory for better organization and a more efficient work environment
Ensured compliance with health regulations by maintaining a sanitary work environment and training staff on safe food handling practices.
Education
GED -
Oconee County High School
Watkinsville, GA
08-2021
Skills
Merchandise displays
Efficient sales transactions
Customer care
POS system expertise
Social media selling
Cold-calling
Hospitality and accommodation
POS operation
Tactful conflict resolution
Merchandise flow
Multitasking Abilities
Reliability
Interests
Electronics and Circuit Building
Documenting and sharing travel experiences
Enjoy participating in [activity] for overall physical and mental well-being
Tech enthusiast, passionate about exploring the latest advancements and innovations
Enjoy hobbies that combine physical activity with outdoor exploration
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Crafting and DIY Projects
Watching Movies and TV Shows
Gardening
Gym Workouts
I like working with my hands and fixing things
Woodworking
Hiking
Growing herbs, vegetables, or fruits in home gardens
Timeline
Lead Sales Associate
Dollar General Store
10.2024 - Current
Catering Associate
Epting Events, Catering & Design
09.2021 - 09.2022
GED -
Oconee County High School
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