Human Resources Coordinator
Open To Work
Christopher Steele
College of Engineering, University of Georgia
Athens,Georgia
Work Preference
Job Search Status:
Open to work
Work Type
Full Time
Important To Me
Work-life balanceCompany CultureHealthcare benefitsPaid time off401k matchPaid sick leaveWork from home option
5
Years of HR experience
1
Certification
Customer service professional with experience in human resourses, foodservice, retail sales, in-store marketing, as well as technical support and repair, and inventory management. Seeking a position in the field of higher education human resources that provides opportunities to further grow and develop current skills, while also working for a great organization.
Work History
2 Years 5 Months
04.2024 - Current
2 Years 5 Months
HR Coordinator
College of Engineering, University of Georgia | Athens, GA
04.2024 - Current
- Advise faculty and staff on HR policies, employment classifications, compensation ranges, onboarding procedures, and compliance requirements at the university, state, and federal levels, and deliver HR support to administrators, faculty, staff, and student employees, enhancing responsiveness in a fast-paced higher education environment, within the fastest growing college in the University.
- Manage full-cycle onboarding and offboarding processes, including offer documentation, immigration-related requests, system access coordination, and employee orientation support, for all student and temporary employees; work directly with external offices, when necessary, for all employment processes related to Postdoctoral Research and research and teaching associates.
- Serve as liaison for Federal Work Study (FWS) program at the College, facilitating communication between students and administration, while working directly with the FWS Program Office to coordinate FWS student employee hires, and monitor FWS employees for compliance; partner with the Graduate Program Administrators and the Graduate Payroll Admin to facilitate and manage the employment lifecycle of all Graduate Research and Graduate Teaching Assistants in the College.
- Collaborate with Academic Office, HR leadership, Facilities/Operations, IT, Communications, and Business Office teams within the College to facilitate timely hiring and payroll readiness, and provide effective onboarding and operational support for over 400 employees, yearly.
- Maintain confidential personnel records and HR documentation related to hiring, evaluations, renewals, promotions, and employee lifecycle events and conduct periodic audits to facilitate the approved removal of records that exceed UGA retention policies.
- Support process improvement initiatives, training, and resource creation within the College of Engineering HR office to streamline workflows, improve communication, and enhance operational efficiency.
1 Year
04.2023 - 04.2024
1 Year
HR Senior Managing Consultant
Univeristy HR, University Of Georgia | ATHENS, United States
04.2023 - 04.2024
- Collaborated with unit liaisons across the University, and partnered with the Talent Team. Compensation, Payroll, Benefits, Employee Engagement and Relations, and IT to pinpoint improvement opportunities in the hiring, recruitment, and retention initiatives for 7-10 units/departments on campus while maintaining service level agreements for consultative and transactional services.
- Oversaw team functions and processes as they provided guidance and support to clients in transactional services, and identified gaps and inefficiencies for coaching opportunities with the team.
- Coached and mentored team members to ensure their skills, knowledge, and responsibilities align with the team/company goals and maintain effective morale, productivity, and capability.
- Oversaw and served as an escalation point for teams providing shared services such as employee call center, data maintenance, records storage and/or other HR functions as assigned.
- Resolved tier 2 employee inquiries related to the company's HR policies and regulations.
- Built upon existing documentation and internal training resources to support continued learning and enabling the team to provide service with a solid internal knowledge base.
9 Months
07.2022 - 04.2023
9 Months
HR Senior Recruiting Consultant
UGA Executive Search Group, University of Georgia | Athens, GA
07.2022 - 04.2023
- Collaborated with senior administrators and search committees to develop recruitment strategies for executive-level faculty position searches, including positions in the Provost's office, College Deans, and Assistant/Associate Vice Presidents for the University, and successfully recruited the Associate Vice President for Instruction from a national search.
- Developed and implemented search plans, managed applicant pools, and conducted candidate assessments to ensure the identification of the most qualified and diverse candidates
- Facilitated communication between search committees, candidates, and university leadership, ensuring a seamless and transparent recruitment process.
- Served as primary contact for potential candidates during each search, answering questions and qualifying candidate materials (e.g., cover letters, CVs, additional documents).
- Supported the development and implementation of diversity, equity, and inclusion initiatives within the recruitment process
- Facilitated on-campus interview efforts by escorting candidates to presentations and meetings, providing support throughout the interview process.
4 Months
03.2022 - 07.2022
4 Months
HR Senior Managing Consultant
University HR, University of Georgia | Athens, GA
03.2022 - 07.2022
- Collaborated with unit liaisons across the University, and partnered with the Talent Team. Compensation, Payroll, Benefits, Employee Engagement and Relations, and IT to pinpoint improvement opportunities in the hiring, recruitment, and retention initiatives for 7-10 units/departments on campus while maintaining service level agreements for consultative and transactional services.
- Oversaw team functions and processes as they provided guidance and support to clients in transactional services, and identified gaps and inefficiencies for coaching opportunities with the team.
- Coached and mentored team members to ensure their skills, knowledge, and responsibilities align with the team/company goals and maintain effective morale, productivity, and capability.
- Oversaw and served as an escalation point for teams providing shared services such as employee call center, data maintenance, records storage and/or other HR functions as assigned.
- Resolved tier 2 employee inquiries related to the company's HR policies and regulations.
- Built upon existing documentation and internal training resources to support continued learning and enabling the team to provide service with a solid internal knowledge base.
1 Year 4 Months
11.2020 - 03.2022
1 Year 4 Months
HR Managing Consultant
University HR, University of Georgia | Athens, GA
11.2020 - 03.2022
- Ensured accuracy of position details within OneUSG and UGAJobs systems.
- Collaborated with departments to identify and develop training opportunities on HR processes.
- Met with departments regularly to define goals and expectations for HR in the future.
- Facilitated regular meetings with departments to establish HR goals and expectations.
8 Months
03.2020 - 11.2020
8 Months
Operations Manager
Simply Mac | Athens, GA
03.2020 - 11.2020
- Oversaw or performed all receiving processes for sales and service-related inventory, including labeling, merchandising and organizing product.
- Performed all inventory counts for service and sales inventory, and maintained a level of shrink below .03% for all merchandise in the store.
- Performed all transfers from store-to-store, Known Bad Board returns to Apple, RMA returns to various vendors, and Direct Customer Returns using various shipping methods.
- Contributed to or completed weekly reporting documents, including the Service One Sheet and Operations Manager Weekly Task List.
8 Months
07.2019 - 03.2020
8 Months
Service Manager
Simply mac | Athens, GA
07.2019 - 03.2020
- Trained, developed and monitored performance of service department staff
- Defined department objectives and monitored performance
- Collaborated with customers to discuss service needs and offer available solutions
- Enforced adherence to customer service standards to foster satisfaction and retention
- Mitigate and resolve any customer/client escalations
- Maintained Customer Satisfaction Score of over 90% for 2019
2 Years 3 Months
04.2017 - 07.2019
2 Years 3 Months
Sales Manager
Simply Mac | Athens, GA
04.2017 - 07.2019
- Successfully managed team that consistently led Southeast District in sales and service goals, and was praised for being most profitable store in company for 2018 and 2019
- Handled multi-faceted issues that effected all areas of business, including sales, service and operations
- Monitored sales team performance, and enhanced team morale by incentivizing contests and spiffs, while also maintaining personal sales expectations
- Provided in-store training for all sales new hires, including policies and procedures, payroll and inventory training
6 Months
10.2016 - 04.2017
6 Months
Account Manager/Corporate Trainer
B&A Management | Athens, GA
10.2016 - 04.2017
- Operated inside of major retailers, selling in-store marketing promotions for top home-entertainment companies
- Performed 2nd round interviews and provide hiring recommendations
- Conducted in-class training for new hires, teaching sales materials and pitching tactics
- Managed and led team of 2-3 persons in-field, while also maintaining personal sales goals of 5+ new accounts per week
3 Years
10.2013 - 10.2016
3 Years
Server
The Village Corner German Restaurant And Bakery | Stone Mountain, GA
10.2013 - 10.2016
- Performed daily opening shift duties including preparing beverages, meal prep stations, and general cleaning
- Handled cash and credit card transactions and operated cash register
- Managed average of 50+ patrons with sales totaling over $1000 per day
- Assisted with performing bakery duties of decorating, displaying and sampling products
Education
Bachelor of Fine Arts - Theatre Performance
Columbus State University | Columbus,GA | 2012
GPA: 3.5/4.0, GPA: 3.2/4.0, President's List
Skills
Customer service
Teamwork/Collaboration
Fast learner
Relationship building
Coaching and mentoring
Inventory/Operations Management
Sales reporting
Staff management
Certification
Apple iOS Technician Certification
Apple Mac Technician Certification
CPR Certified
Timeline
HR Coordinator
College of Engineering, University of Georgia
04.2024 - CurrentRead more
HR Senior Managing Consultant
Univeristy HR, University Of Georgia
04.2023 - 04.2024Read more
HR Senior Recruiting Consultant
UGA Executive Search Group, University of Georgia
07.2022 - 04.2023Read more
HR Senior Managing Consultant
University HR, University of Georgia
03.2022 - 07.2022Read more
HR Managing Consultant
University HR, University of Georgia
11.2020 - 03.2022Read more
Operations Manager
Simply Mac
03.2020 - 11.2020Read more
Service Manager
Simply mac
07.2019 - 03.2020Read more
Sales Manager
Simply Mac
04.2017 - 07.2019Read more
Account Manager/Corporate Trainer
B&A Management
10.2016 - 04.2017Read more
Server
The Village Corner German Restaurant And Bakery
10.2013 - 10.2016Read more
Columbus State University - Bachelor of Fine Arts, Theatre Performance
Read more