Christopher Stone
Paris
Summary
Proud Tribal member of the Choctaw Nation of Oklahoma. Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures within CNO and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning. Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role. Experienced with team leadership, operational management, and customer service excellence. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assitant Manager
Metro by Tmobile
Paris, TX
10.2021 - 08.2023
- Manage shifts, inventory control, inventory order and recieve, prepare schedules for week
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Agent
Results
Paris, TX
09.2020 - 11.2022
- Customer service agent assist with web site access
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Utilized strong problem-solving skills to quickly identify and address customer issues.
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
- Clearly communicated product features and benefits, helping customers make informed decisions about their purchases.
Contract Security Officer
Protection Force
Greenville, TX
01.2014 - 01.2021
- Private Security Officer for public events and private businesses
- Detected potential threats through careful observation of behavior patterns and reported suspicious activity to appropriate authorities.
- Reduced risk of unauthorized entry by verifying identification and issuing visitor badges.
- Provided exceptional customer service while enforcing security measures, maintaining a positive rapport with clients and visitors.
- Ensured compliance with local regulations by documenting incidents in detailed reports for management review.
- Responded to emergency situations, providing immediate assistance and coordinating with first responders.
Grill assistant
Phat Phil's BBQ
Paris, TX
03.2019 - 05.2019
- Prep food for serving, Inventory Management, light maintenance on property,customer service
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Placed orders to restock items before supplies ran out.
Kitchen Staff
Big Daddy's
Paris, TX
09.2018 - 02.2019
- Prep food , assist Cooks and management with day to day functions
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
Grocery Clerk
Brookshires
Paris, TX
01.2018 - 09.2018
- Stock store, baggage help , cashier ,rotate stock
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Pleasantly greeted customers and provided prompt and courteous service.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
Education
High school DIPLOMA -
Greenville high
01.2002
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Staff supervision
- Problem-solving
Certification
Texas Commissioned Security Officer
Personal Information
- Date of Birth: 10/13/83
- Driving License: Class C Driver License
iphone screen repair
I repair iphone screens for private individuals.
Timeline
Assitant Manager
Metro by Tmobile
10.2021 - 08.2023
Agent
Results
09.2020 - 11.2022
Grill assistant
Phat Phil's BBQ
03.2019 - 05.2019
Kitchen Staff
Big Daddy's
09.2018 - 02.2019
Grocery Clerk
Brookshires
01.2018 - 09.2018
Contract Security Officer
Protection Force
01.2014 - 01.2021
High school DIPLOMA -
Greenville high
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