Christopher Taylor
Summary
Experienced customer service professional capable of managing customer needs, resilient, work driven and flexible in handling diverse issues. Open and well-adjusted to new and / or unfamiliar work environments. Strategic and focused on providing an emotionally, physical and mentally supportive work environment for me and those around.
Overview
13
13
years of professional experience
Work History
Certified Trainer, Supervisor, Server, Cashier & Host
Bandanas BBQ
09.2016 - Current
- Greeted diners with a friendly attitude, resulting in 97% positive customer feedback
- Served 56+ customers per shift, maintaining a wait time of fewer than 4 minutes per order
- Managed cash and card transactions, sold gift cards, and promoted loyalty membership card
- Provided recommendations for add-ons and drinks, exceeding personal sales targets by 7% or more
- Trained 10+ new hires on all restaurant procedures
- Practice and strive for a strong team environment and to make new leaders.
Customer Service / Sales
The Home Depot
07.2013 - 07.2017
- Provided Customers with fast, and friendly services
- Provide Information about our products to customers in order to sell a product
- Stock and maintain assigned work areas to ensure clean, safe and organized environment.
Cook/Food Prep
SUBWAY®Restaurants
02.2011 - 07.2013
- Prepared sandwiches for customers
- Handled Register and end of shift counting
- Daily Maintenance
- Provided fast, clean and friendly service.
Education
Health & Exercise Science
Missouri Western State University
Saint Joseph, MO2018
Skills
- Strong Communication
- Problem Solving
- Multi-tasking
- Strategic Planning
- Leadership
- Teamwork
- Motivated Attitude
- Customer Focus
Volunteer/Projects
Holiday Senior Living Student Volunteer 2016-2018
- Assist with daily stretches and exercises in ensure good health.
- Provide emotional assistance and support for those in need.
- Find new activities and seasonal projects to keep those involved immersed.
- Be an overall friend and a wonderful support.
Volunteer Assistance for building community playground
- Assisted in the construction/ building of Midwood Park in Berkeley, MO
Timeline
Certified Trainer, Supervisor, Server, Cashier & Host
Bandanas BBQ
09.2016 - Current
Customer Service / Sales
The Home Depot
07.2013 - 07.2017
Cook/Food Prep
SUBWAY®Restaurants
02.2011 - 07.2013
Health & Exercise Science
Missouri Western State University