I am a passionate results-oriented team leader with proven ability to motivate and guide a team to achieve ambitious goals. Seeking a leadership role that fosters a collaborative environment, enhance team performance, and drive business growth
Overview
10
10
years of professional experience
Work History
3rd Shift Manager
RaceTrac
Conyers, GA
04.2026 - Current
Supervised overnight operations, ensuring adherence to safety and compliance standards.
Trained and mentored staff on operational procedures and customer service best practices.
Managed inventory control, optimizing stock levels to prevent shortages and excesses.
Implemented process improvements that enhanced efficiency and reduced operational delays.
Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
Monitored financial transactions, ensuring accuracy in cash handling and reporting procedures.
Conducted employee training for new hires, ensuring thorough understanding of job responsibilities and expectations.
Developed strong relationships with team members, providing support and guidance for professional growth.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Assistant Manager
QuickTrip
10.2019 - Current
Oversee store operations during shifts, providing excellent customer service, managing and training team members, handling cash and transactions, stocking shelves, maintaining cleanliness, and ensuring food safety standards are met.
Accurately handle cash transactions, manage the register, and reconcile daily sales.
Monitor inventory levels, stock shelves, and assist with ordering and receiving merchandise.
Oversee kitchen operations, ensuring food safety standards are followed and food is prepared and handled properly.
Address and resolve issues that arise during the shift, including customer complaints and operational challenges.
Ensure the store, including equipment and facilities, is clean, organized, and well-maintained.
Ensure adherence to company policies, procedures, and safety regulations.
Clerk
10.2016 - 01.2019
Daily store tasks include managing records, handling correspondence, providing customer service, and supporting daily office operations.
Providing information and assistance to clients and visitors.
Monitoring and managing office supplies and other inventory.
Demonstrate the ability to identify and resolve issues, troubleshoot problems, and find solutions.