Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christopher Thompson

Summary

Proactive and meticulous Evening Manager with over 7 years of experience in the grocery industry. Proficiencies include inventory control, customer service, staff training and development, and overall location supervision. Satisfaction and efficiency oriented team member, being mindful of ways to improve customer experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Evening Manager

Food Lion
01.2018 - Current
  • Guided and motivated night team by communicating responsibilities and time management to assist in completing duties to each team member.
  • Secured building for closing by securing exits and refrigeration as well as arming the alarm system.
  • Trained and mentored new and existing staff to suggest successful practices.
  • Conducted electronic inventory management procedures to track stock levels and monitor sales.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Identified and communicated customer needs to vendors and team members.
  • Used multi-faceted expertise, customer service skills and analytical nature to resolve customer concerns and ensure satisfaction.
  • Communicated necessary schedule adjustments to fit business needs.

Education

High School Diploma -

Great Mills High School
Great Mills, MD
06.2014

Skills

  • POS System Operation
  • Staff Training and Development
  • Vendor communication
  • Health and safety compliance
  • Property Security
  • Delivery overseeing
  • Time management expertise
  • Visual Merchandising
  • Inventory Monitoring
  • Customer Service

Certification

SafeMark food handler certification

Timeline

Evening Manager

Food Lion
01.2018 - Current

High School Diploma -

Great Mills High School

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Christopher Thompson