CHRISTOPHER TURK
Merritt Island,FL
Summary
One of a kind! Smiling 24/7 and loves creating happy and lovable relationships with members, customers, and employees. Dedicated to learning and retaining knowledge in hopes to one day teach others. Excels in managing by catering to the needs of each employee. Strives to make healthier and fun work environments for all.
Overview
6
6
years of professional experience
Work History
Front Desk Scheduler
Neuro Skeletal Imaging
Merritt Island, FL
08.2024 - Current
- Managed front desk operations while greeting and checking in patients warmly.
- Scheduled patient appointments using Medinformatix.
- Coordinated with medical staff to ensure smooth patient flow.
- Answered phone calls and addressed patient inquiries efficiently.
- Verified insurance information and collected necessary documentation.
- Assisted patients with registration process and forms completion.
- Maintained organized patient records and confidential information securely.
Contact Center Associate II
Space Coast Credit Union
Melbourne, FL
10.2022 - 01.2024
- Greatest strength: speaking with a smile, 100% of the time. Positive and outgoing, people are my passion!
- Very minor grammatical and punctuation errors.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Strong ability to empathize with members and teammates alike. Always leaving a very positive impact that establishes trust, knowledgeability, and satisfaction.
Contact Center Associate
Space Coast Credit Union
Melbourne, FL
06.2022 - 01.2023
- Highly proficient in both knowledgeability and retention. Fully trained MSS and MSC.
- Selected for special projects, such as the 21 month CD opening.
- Bright, cheery, and upbeat attitude. Outgoing and strong in making relationships with other coworkers and employees.
- Multiple surveys spotlighted for legendary customer service and attitude, as well as making solutions for members. "Gem to Space Coast Credit Union."
- Past experience in training and coaching both new and senior staff, excellent with making relationships with employees and maintaining a positive work environment!
- Willing to learn, train, and adapt to new technology, work methods, and products.
Member Service Specialist
Space Coast Credit Union
Merritt Island, FL
12.2021 - 06.2022
- Survey Spotlight winner!
- Fully trained MSS great with relating, empathizing, and creating solutions for members of Space Coast Credit Union!
- Assisted the Call center on multiple occasions, answering phone calls, member follow up, and referring great rates and products to members.
- Ability to assist members in a timely manner for their convenience
- Referred by managers because of cheerful attitude towards everyday problems.
- Ability to retain training and information in a superb manner to better serve members.
Cashier
JCPenney
Merritt Island, FL
05.2021 - 12.2021
- Trained over 10 new associates and a few experienced in sales, customer service, operating point of sale machines, and team cooperation!
- Number 1 overall in Jcpenney Credit card sales and production.
- MVP 4 months in a row.
- Employee of the Month 3 months in a row.
- Operated cash register, helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer service.
- Maximized sales potential by preparing, storing, and rotating products at point-of-sale registers.
- Promoted specific item options to drive sales and achieve add-on purchases.
SALES ASSOCIATE
Rue21
Merritt Island, FL
07.2019 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
High School Diploma - Human Resources Management
VIERA HIGH SCHOOL/ EASTERN FLORIDA STATE COLLEGE
Melbourne, FLSkills
- Excellent knowledgeability and retention
- Managing and coaching
- Patient yet upbeat and outgoing
- Great sales pitch, Complex Product Knowledge
- Promoting Brand and Company Identity and values
- Issue and Complaint Resolution
- Training and development
- Training experience
- Personnel recruitment
- HR services
Timeline
Front Desk Scheduler
Neuro Skeletal Imaging
08.2024 - Current
Contact Center Associate II
Space Coast Credit Union
10.2022 - 01.2024
Contact Center Associate
Space Coast Credit Union
06.2022 - 01.2023
Member Service Specialist
Space Coast Credit Union
12.2021 - 06.2022
Cashier
JCPenney
05.2021 - 12.2021
SALES ASSOCIATE
Rue21
07.2019 - 01.2020
High School Diploma - Human Resources Management
VIERA HIGH SCHOOL/ EASTERN FLORIDA STATE COLLEGE
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