Marissa Swan-Hanna
Summary
Diligent College Student focused on Business Administration and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
7
7
years of professional experience
Work History
Front Desk Scheduler
The Oral Surgery Center of Albuquerque
Albuquerque
10.2020 - 08.2023
- Greeted patients upon arrival and checked them in for their appointments.
- Verified patient information, including insurance coverage, prior to appointment start times.
- Answered phone calls promptly and responded to inquiries from patients or other healthcare professionals.
- Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to patients concerns.
Dental Assistant
Modern Dentistry
03.2020 - 06.2020
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Recreational Leader
The City of Albuquerque
Albuquerque
11.2016 - 03.2018
- Working with kids
- Provided leadership and guidance to children in a safe and respectful environment.
- Encouraged positive social interaction between participants.
- Monitored behavior of participants during recreational activities to ensure safety regulations were followed.
Education
BBA - Finance
Eastern New Mexico University
Portales, NM12-2024
Associate in business -
Central New Mexico Community College
12.2022
Certificate in Dental Assisting -
Pima Medical Institute
06-2020
Del Norte High School
Albuquerque, NM05-2018
Skills
- Problem-solving
- Strong Organization
- Administrative Skills
- Front Desk Management
- Financial Reporting
- Records Administration
- Data Evaluation
- Financial Analysis
- Financial Planning
- Data Analysis
- Data Entry
- Excel Expertise
Additional Information
Throughout my experience I have learned to work closely with patients and the doctor to ensure a positive environment that focuses on ensuring a comfortable space for all. I have worked with insurances, scheduling, prior authorization, filing, and administrative skills. Skills that I am currently obtaining while going to school are in finance and accounting. I am going through various management classes to ensure I know every aspect of a company and how it needs to run. I am currently learning aspects of both accounting and finance.
References
References available upon request.
Timeline
Front Desk Scheduler
The Oral Surgery Center of Albuquerque
10.2020 - 08.2023
Dental Assistant
Modern Dentistry
03.2020 - 06.2020
Recreational Leader
The City of Albuquerque
11.2016 - 03.2018
BBA - Finance
Eastern New Mexico University
Associate in business -
Central New Mexico Community College
Certificate in Dental Assisting -
Pima Medical Institute
Del Norte High School
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