Christopher Turner
Prosper,TX
Summary
Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty.
Overview
5
5
years of professional experience
Work History
Sr. Mortgage-loan-officer
Castle Hills Mortgage
03.2019 - Current
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Worked with underwriters to fix application problems and resolve issues.
- Developed and implemented marketing campaigns to generate new business opportunities.
- Checked loan documents for accuracy prior to closing.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Developed and maintained relationships with customers, lenders and other third parties.
Sr. Loan Officer
Fairway Independent Mortgage
06.2018 - 03.2019
- Submitted loan applications to underwriter for verification and recommendations.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Developed and maintained relationships with local real estate agents.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Maintained strict confidentiality of bank records and client information.
- Recommended loan approvals and denials based on customer loan application reviews.
- Monitored performance of existing loan portfolios to identify and address any issues.
- Developed strong relationships with customers through high levels of customer service.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Developed systems to efficiently track loan documents and enhance accuracy.
Education
General Business
Collin College
Plano, TXGeneral Business
University of North Texas
Denton, TXSkills
- Business Referral Management
- Analytical and Critical Thinking
- Production Leadership
- Networking and Partnership Development
- Financial Planning Expertise
- Customer Care
- Negotiation Tactics
- New Business Generation
Timeline
Sr. Mortgage-loan-officer
Castle Hills Mortgage
03.2019 - Current
Sr. Loan Officer
Fairway Independent Mortgage
06.2018 - 03.2019
General Business
Collin College
General Business
University of North Texas
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