Christopher Turner
Oklahoma City,OK
Summary
Dedicated customer service representative with 15+ years of experience in order taking, order entry, and customer satisfaction. Proven skills in product knowledge, technical assistance, and inventory management. Strong background in inside sales, with a focus on building rapport with customers.
Overview
16
16
years of professional experience
Work History
Customer Service Representative
PT Solutions - Oklahoma City, OK
04.2021 - Current
- Provided customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Order taking and order entry to fulfill customer needs
- Assisted with order fulfillment processes such as tracking shipments or coordinating returns/exchanges when necessary
- Strong product knowledge to effectively answer customer questions and provide technical assistance and trouble shooting
- Built rapport with customers
Inside Sales
DJ's Industrial Rubber Products
08.2008 - 04.2021
- Addressed needs of customers both in person and via the phone
- Strong product knowledge to effectively answer customer questions and provide technical assistance and trouble shooting
- Order entry and fulfillment for each customer
- Inventory taking and purchase order generating for replacement items
- Working knowledge of other areas in order to help out in the absence of others
Education
No Degree - Ministry
Oklahoma Baptist
Shawnee, OKHigh School Diploma -
Capitol Hill
Oklahoma City, OK01-1987
Skills
- Account management
- Order processing
- Sales Support
- Problem resolution
- Order Fulfillment
- Purchasing
- Warehouse Experience
- Pricing
Timeline
Customer Service Representative
PT Solutions - Oklahoma City, OK
04.2021 - Current
Inside Sales
DJ's Industrial Rubber Products
08.2008 - 04.2021
No Degree - Ministry
Oklahoma Baptist
High School Diploma -
Capitol Hill
Similar Profiles
Hogan OrtizHogan Ortiz
RFIP, Crew lead at Oklahoma City, OKRFIP, Crew lead at Oklahoma City, OK
LOGAN SMITHLOGAN SMITH
MANAGER OF SOLUTIONS ARCHITECTURE at PT SolutionsMANAGER OF SOLUTIONS ARCHITECTURE at PT Solutions
JODI MELTONJODI MELTON
Patient Services Coordinator at PT SolutionsPatient Services Coordinator at PT Solutions
Isaac MartinezIsaac Martinez
Event Cleaner at T&C Cleaning LLCEvent Cleaner at T&C Cleaning LLC
Debora C. SteinerDebora C. Steiner
GI Nurse Navigator at VA Medical CenterGI Nurse Navigator at VA Medical Center