Christopher Vance
Anderson,SC
Summary
Accomplished SAFE Director at Chick-fil-A, adept in operations management and staff development. Leveraged dynamic communication to enhance client relationships and ensure food safety compliance, leading to significant improvements in team efficiency and customer satisfaction. Expert in organizational development, with a proven track record of fostering a customer-focused culture and driving product enhancements.
Overview
19
19
years of professional experience
Work History
SAFE Director
Chick-fil-A
02.2021 - Current
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Worked extensively in hands-on food processing environment before developing expert focus on food safety.
- Reacted productively under constantly changing priorities with numerous interruptions and continuously monitored food safety.
- Mandated compliance to regulatory, customer and corporate standards and led and participated in food safety audits.
- Cultivated and maintained customer-focused mindset that acknowledged importance and value of food safety for customers.
Supervisor
Chick-fil-A
07.2005 - 02.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Ensured all team members were accountable with food safety processes and procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Some College (No Degree) - Early Childhood Education
Anderson University
Anderson, SCHigh School Diploma -
T.L. Hanna High School
Anderson, SC05.2008
Skills
- Operations Management
- Staff Development
- Business Administration
- Staff Management
- Organizational Development
Timeline
SAFE Director
Chick-fil-A
02.2021 - Current
Supervisor
Chick-fil-A
07.2005 - 02.2021
Some College (No Degree) - Early Childhood Education
Anderson University
High School Diploma -
T.L. Hanna High School
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