CHRISTOPHER VAZQUEZ
CASSELBERRY
Summary
Developed skills in high-volume, customer-centric environments, excelling in communication and multitasking. Transitioning into new field to leverage these abilities and explore new challenges. Focused on delivering exceptional service and building strong relationships in diverse settings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Beertender
Bowigens Beer Company
Casselberry, FL
06.2022 - Current
- Delivered exceptional customer service in fast-paced brewery environment.
- Managed beer inventory, ensuring product availability and quality standards.
- Operated point-of-sale systems efficiently, processing transactions accurately.
- Trained and mentored new staff on operational procedures and product knowledge.
- Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
Radio Producer
IHeartMedia Orlando
Maitland, FL
11.2012 - Current
- Produced engaging radio segments that enhanced listener retention and satisfaction.
- Coordinated live broadcasts, ensuring seamless execution of programming schedules.
- Collaborated with on-air talent to develop creative content and promotional strategies.
- Managed audio editing processes utilizing industry-standard software for high-quality production.
Customer Service Associate
Publix
Orlando, FL
03.2007 - 01.2014
- Assisted customers with inquiries, providing accurate product information and solutions.
- Resolved customer complaints efficiently, ensuring satisfaction and retention.
- Maintained knowledge of store promotions, enhancing customer engagement and sales opportunities.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
High School Diploma -
Lake Howell High School
Winter Park, FLSkills
- Customer service
- Stock rotation
- POS systems
- Clear and effective communication
- Responsible alcohol service
- Hospitality service expertise
- Reliable and punctual
Certification
Level 1 Cicerone
Timeline
Beertender
Bowigens Beer Company
06.2022 - Current
Radio Producer
IHeartMedia Orlando
11.2012 - Current
Customer Service Associate
Publix
03.2007 - 01.2014
High School Diploma -
Lake Howell High School