Christopher Velazquez
Miramar,FL
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
12
12
years of professional experience
Work History
Sales Associate
Home Depot
Pembroke Pines, FL
06.2015 - 05.2023
- Handled customer complaints in a professional manner.
- Greeted customers to determine wants or needs.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Placed special orders or called other stores to find desired items.
- Greeted customers and provided exceptional customer service.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Stockist
Bath and Body Work
Sweetwater, Florida
09.2014 - 12.2014
- Worked with cross-functional teams to achieve goals.
- Collaborated with others to discuss new opportunities.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Planned and completed group projects, working smoothly with others.
- Recognized by management for providing exceptional customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Package Handler
UPS Freight
Longwood, Florida
01.2013 - 07.2014
- Protected company inventory by maintaining and organizing storage areas.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Braced, padded and supported items in packages to prevent shifting and damages.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Secured items in truck by strapping over protective padding.
- Used scanners to track parcel information, condition or receipt.
- Loaded completed orders on pallets according to delivery numbers.
- Examined and inspected containers, materials, and products to meet packing specifications.
M.O.T
Archer Western Construction
Chicago, IL
06.2011 - 08.2013
- Displayed a professional attitude towards customers who stopped at work sites for inquiries about ongoing projects.
- Removed vegetation growing along the roadside using hand tools or powered equipment.
- Repaired potholes by filling them with asphalt or other material.
- Repaired roadway signs, fences and other structures.
- Patrolled assigned areas to detect potential hazards or damage to the roadway.
- Adhered to local laws governing the use of heavy machinery when operating it near residential areas.
- Followed all safety protocols while working on the job site.
- Erected signs and cones to divert traffic in active work areas.
- Operated pneumatic tampers to repair joints and patch broken pavement with asphalt.
- Assisted with roadway projects and highway repairs by controlling traffic patterns.
Education
GED -
Seminole State College
Sanford, FL09-2009
Skills
- Order Processing
- Promotional Support
- Sales Development
- Customer Needs Assessment
- Upselling
- Retail Loss Prevention
- Inventory Control
- Product Sales
- Contract Preparation
- Verbal/Written Communication
- Sales Forecasting
- Teamwork and Collaboration
- Excellent Communication Skills
- Product Promotions
- Merchandise Display
- Time Management
Timeline
Sales Associate
Home Depot
06.2015 - 05.2023
Stockist
Bath and Body Work
09.2014 - 12.2014
Package Handler
UPS Freight
01.2013 - 07.2014
M.O.T
Archer Western Construction
06.2011 - 08.2013
GED -
Seminole State College
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