Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHRISTOPHER VOLENT

York Beach,ME

Summary

Energetically led teams at Ohana Kitchen, mastering staff training and development, and excelling in time management. Demonstrated exceptional problem-solving and communication, ensuring customer satisfaction and safety. Achieved significant improvements in operational efficiency and staff performance, showcasing leadership and staff management skills.

Overview

6
6
years of professional experience

Work History

Shift Leader

Ohana Kitchen
03.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Stock Crew Member

Hannaford Supermarket
12.2022 - Current
  • Contributed to a positive team atmosphere by consistently demonstrating punctuality, professionalism, and a strong work ethic.
  • Maintained reliable stamina and pleasant disposition during long nights of labored tasks.
  • Worked well with fellow employees when introduced to situations where collaboration was necessary to meet deadlines
  • Consistently worked past my required quotas to engage with extra cargo unload, ensuring earlier out times for the team.


Shift Leader

Anthonys Food Shop
10.2018 - 03.2021
  • Maintained an appreciated pace of food prep in a fast-paced environment.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Collaborated with management to establish goals and objectives for the shift team.
  • Ensured all safety protocols were followed, maintaining a secure environment for both staff and customers.
  • Remained flexible in terms of food prep, expediting, phone answering and in house order-taking.

Education

No Degree - General Studies

Quinsigamond Community College
Worcester, MA
05.2012

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management

Timeline

Stock Crew Member

Hannaford Supermarket
12.2022 - Current

Shift Leader

Ohana Kitchen
03.2021 - Current

Shift Leader

Anthonys Food Shop
10.2018 - 03.2021

No Degree - General Studies

Quinsigamond Community College

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CHRISTOPHER VOLENT