Christopher Watts Jr.

• Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
• Skillfully navigated challenging situations with customers, resolving issues swiftly and professionally to maintain brand reputation.
• Greeted customers and helped with product questions, selections, and purchases.
• Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
• Contributed to a positive work environment by collaborating with team members and offering support when needed.
• Offered exceptional after-sales support to customers, handling inquiries promptly while going above-and-beyond to ensure complete satisfaction.
• Played a key role in achieving store-wide performance goals through diligent adherence to company standards and commitment to continuous improvement.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.

Daily store operations, maintaining store standards, guest service, cash control, store orders, weekly inventory audits, training new team members, traveling to new store openings leading merchandising and store set up

• Trained new employees on company policies, procedures, and best practices for optimal performance.
• Maintained a clean and organized work environment, ensuring safety standards were met consistently.
• Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
• Implemented quality control measures to ensure consistency in product offerings across shifts at the establishment.
• Established positive rapport with customers and staff members alike through strong communication skills.
• Trained new employees and delegated daily tasks and responsibilities.
• Enhanced customer satisfaction through effective conflict resolution and prompt service.

• PDI'ing new vehicles, detailing trades and new sales, paint protection applications, lot maintenance, buffing & waxing
• Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
• Boosted team efficiency by effectively coordinating tasks and streamlining workflows in detailing process.
• Improved overall client experience by providing thorough explanations of services performed and offering recommendations for future maintenance visits.
• Maintained car detailing equipment and supplies in optimal condition for daily demands.
• Washed, waxed, and buffed vehicle bodies for professional shine.

• Picking, packing, shipping, replenishment, put-a-ways, counting warehouse merchandise, warehouse cleaning, cutting goods; such as rope, chain, fiberglass fabric, and hoses, assisting customers, building boxes, uploading line

• Cashier, freight worker, merchandiser/stocker, pick online orders, sales associate in multiple departments

• Improved vehicle performance by conducting regular maintenance checks and repairs.
• Enhanced workshop efficiency with proper tool organization and inventory management.
• Performed oil changes, tire rotations, and other routine maintenance tasks to keep vehicles running smoothly.

• Enhanced financial accuracy by conducting thorough audits and identifying discrepancies in financial statements.
• Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
• Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
• Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.