Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
CustomerServiceRepresentative

Christopher Wesley

Sunrise,FL

Summary

At PrettiPartiesLLC, I excelled as a Customer Service Representative, leveraging my problem-solving abilities and active listening skills to enhance customer loyalty. My adeptness in managing high-stress situations and resolving conflicts with empathy significantly contributed to repeat business, showcasing my strong communication and critical thinking capabilities.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

PrettiPartiesLLC
06.2022 - 03.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Not afraid to work hands on, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Strengths include dialogue and communication

Education

Diploma -

Western High School
Davie, FL

N/A - Management Information Systems

Broward College
Davie, FL

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Additional Information

Type 1 Diabetic

Timeline

Customer Service Representative

PrettiPartiesLLC
06.2022 - 03.2024

Diploma -

Western High School

N/A - Management Information Systems

Broward College
Christopher Wesley