Christopher Whatley

Cable Technician Buisness

Xfinity Comcast

Sandy, UT

01.2024 - Current

Configured routers, switches, amplifiers, splitters and other related devices to ensure proper operation of the system.
Developed detailed documentation describing the layout of each cabling network after completion of an installation project.
Replaced defective parts or components within a cable system when necessary.
Repaired faulty connections by removing old wiring and replacing it with new wiring as needed.
Responded promptly to emergency situations requiring immediate attention.
Worked closely with engineering staff to coordinate projects that required multiple technicians on site at once.
Inspected cable lines to identify any damage or corrosion that could affect service.
Installed and tested coaxial cable, fiber optic cables, and other related equipment.
Collaborated with customers to explain services available and answer questions about technical issues.
Trained customers on equipment use, setup procedures and troubleshooting strategies.
Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
Measured signal strength at utility poles.
Set up service for customers by installing, connecting, testing or adjusting equipment.
Troubleshot and diagnosed systems using speed, ping and related tests.
Selected correct tools or methodologies to perform specific cabling tasks.
Spliced and terminated coaxial and fiber optic cables according to industry standards.
Performed regular maintenance checks on cable systems to prevent future issues.
Participated in ongoing technical training to stay current with industry trends and technologies.
Conducted site surveys to determine best installation routes and equipment needs.