Christopher White

• Conducted claims investigations by obtaining written statements, preparing reports, researching public records and conducting personal interviews.
• Negotiated terms and handled settlements and adjustments with attorneys, claimants and co-defenders.
• Interviewed relevant parties to determine claim denial or settlement.
• Prepared and presented complex cases to management, in-house legal team and Claims Committee.
• Worked on "UIM West" team for Esurance handling first party Uninsured/Underinsured Motorist injury claims for about 25 different states in Midwest and Western U.S. from 08/2018 - 12/2022
• Partnered with legal counsel on litigation cases.

* Examined claims forms and other records to determine insurance coverage

* Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.

* Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.

* Reviewed new files to determine current status of injury claim and to develop plan of action

• Collaborated with legal department on important claims.
• Recommended and set reserves based on expected payouts.
• Investigated and evaluated attorney represented injury claims and negotiated valid claims to settlement on an inventory of approximately 175 - 200 claim files

• Appointed as "Office Mentor" for injury claim handling by regional Claims Manager to help develop and train other injury adjusters
• Verified insurance claims and determined fair amount for settlement.
• Investigated and handled inventory of between 175 and 225 attorney represented, non-litigated and litigated injury claim files to resolution.

• Monitored team performance, enforcing compliance with corporate claims processes and procedures.
• Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
• Certified as mid-level (Progressive's level II) vehicle damage estimator managing several direct repair body shops for Progressive.
• Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
• Handled approximately 100 - 125 High Exposure Loss Profile (HELP) claims and litigated files