Christopher White
Memphis,TN
Summary
Detail-oriented and results-driven professional with over a year of experience in distribution and manufacturing management. Adept at leading, guiding, and directing hourly associates to exceed operational goals while maintaining integrity for on-time shipments and ensuring top-notch service for internal and external customers.
Overview
2
2
years of professional experience
Work History
Operations Manager
Williams Sonoma Inc
06.2023 - Current
- Lead, guide, and direct hourly associates to meet and exceed operational goals, resulting in a 15% improvement in productivity and efficiency within the first year.
- Monitor performance metrics, provide coaching and counseling, and develop training programs to enhance employee skills and productivity.
- Ensure on-time shipments and maintain integrity for damages, resulting in a 20% reduction in shipping errors.
- Develop and implement performance goals and objectives to ensure accuracy, quality, and customer expectations are met consistently.
- Maintain health and safety standards within the distribution center, resulting in a 30% decrease in workplace accidents and promoting a positive health and safety culture onsite.
- Collaborate with cross-functional teams to adapt and change processes to keep pace with evolving business requirements, leading to a 25% improvement in process efficiency.
- Contributed to a cross-functional team that resulted in $60 million worth of savings due to efficient supply chain practices.
Supply Chain Intern
Williams Sonoma Inc
05.2022 - 08.2022
- Conducted data analysis to identify bottlenecks in supply chain and develop solutions to optimize operations.
- Enhanced inventory accuracy by conducting regular audits and maintaining updated records.
Education
Bachelor of Science - Supply Chain Management
The University of Tennessee - Knoxville
Knoxville, TN05.2023
High School Diploma -
Freedom Preparatory Academy
Memphis, TN05.2019
Skills
- Excellent interpersonal and customer relations skills
- Highly organized and process-oriented
- Proficient in Warehouse Management Systems
- Experienced in Microsoft Access, Excel, Word, and PowerPoint
- Solid understanding of safety and OSHA standards
- Knowledgeable in lean manufacturing principles
- Skilled in adapting and changing processes to meet evolving business requirements
- Proficient in data analytics, with a proven ability to turn data into actionable insights
Timeline
Operations Manager
Williams Sonoma Inc
06.2023 - Current
Supply Chain Intern
Williams Sonoma Inc
05.2022 - 08.2022
Bachelor of Science - Supply Chain Management
The University of Tennessee - Knoxville
High School Diploma -
Freedom Preparatory Academy
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