Christopher White
Indianapolis,IN
Summary
Seasoned Operations Manager and Corporate Trainer at Koorsen Fire and Security, adept in organizational management and team leadership. Excelled in enhancing process efficiency and staff development, ensuring health and safety compliance. Proven track record in implementing strategies that significantly improve operational outcomes and employee performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Manager
Koorsen Fire and Security
Indianapolis, IN
01.2019 - Current
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Mitigated business risks by working closely with staff members and assessing performance.
- Addressed customer concerns with suitable solutions.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Developed and implemented operational procedures to ensure quality standards are met.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
Clean Agent Corporate Trainer
Koorsen Fire and Security
Indianapolis, Indiana
01.2014 - 02.2021
- Maintained awareness of regulatory changes and industry standards to ensure compliance.
- Developed professional sales presentations to effectively convey product quality and market comparisons.
- Market research was conducted to identify trends and opportunities within the industry.
- Developed Hands-On Area.
- Developed new classroom instructional methods.
- Developed and beta-tested within the inspection, maintenance, and testing workbook for suppression systems.
- Presentations for Authority Having Jurisdictions (AHJs), clients, and seminars.
Corporate Technical Support
Koorsen Fire and Security
Indianapolis, Indiana
01.2010 - 12.2013
- Technical support is available to all companies, branches, and markets.
- Performed all final commissioning on clean agent systems.
- Reviewed and provided detail documentation for proper design and life safety devices for Co2 systems
- Field support is provided for company technicians and customers.
- Reviewed and provided detailed reports and documentation to senior leadership for all 25 branches of clean agent installations.
- Field Training for company technicians
Education
Associate of Science - Fire Science
Purdue Global University
Indianapolis, IN06-2021
Skills
- Organizational Management
- Customer service
- Health and safety compliance
- Performance monitoring
- Document Control
- High-pressure environments
- Problem Solving
- Team leadership
- Staff Development
- Process Improvement
Certification
- Nicet Level III- Special Hazards
- OSHA 10
- FEMA- Building Construction for Fire Protection
- FEMA- Public Information Officer Awareness
- Licensed in Ohio
- Licensed in Kentucky
Timeline
Operations Manager
Koorsen Fire and Security
01.2019 - Current
Clean Agent Corporate Trainer
Koorsen Fire and Security
01.2014 - 02.2021
Corporate Technical Support
Koorsen Fire and Security
01.2010 - 12.2013
Associate of Science - Fire Science
Purdue Global University
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