Christopher Will
Mountlake Terrace,WA
Summary
Claims and project management professional with a background in property damage assessment, cost estimation, and team coordination. Handles inspections, negotiates settlements, and maintains accurate records while supporting safe, efficient project delivery and customer communication.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Property Claims Adjuster
Liberty Mutual Group
Seattle, WA
01.2023 - 09.2026
- Investigated property damage claims to determine coverage and liability.
- Maintain accurate records of all claim files including notes from meetings, correspondence sent and received.
- Resolved complex issues related to multiple parties involved in a single claim situation.
- Coordinated inspections with vendors, appraisers, and clients.
- Traveled to customer sites to evaluate fallen trees, leaking roofs, large loss fire damage, and other issues to create accurate repair cost estimates.
- Negotiated settlements with claimants to resolve disputes.
- Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
- Conducted field investigations, interviews, inspections, and surveys.
Project Manager/Estimator
Puroclean of Redmond
Woodinville, WA
12.2019 - 01.2023
- Led morning briefings with all company employees, aligning team priorities and objectives.
- Direct weekly project team meetings, providing timeline updates, action items, recommendations and solutions.
- Maintained high safety standards by following regulations outlined by company, OSHA and EPA.
- Training employees in safety processes and procedures to comply with company rules.
- Identified manpower, equipment and resource needs for field projects.
- Directed hiring processes and oversight of subcontractors to ensure project compliance
- Participated in executive team discussions, influencing key decisions for organizational success.
- Conducted assessments and cost estimations for all projects.
- Managed large and mid-size scale projects from initiation to completion, ensuring project goals were met.
- Created and reviewed job estimates and restoration materials for each assignment.
Education
FSRT & OCT (Fire & Smoke, Odor Tech Certified
IICRC
01-2021
Associate of Arts -
Edmonds Community College
Lynnwood, WA06-2008
Skills
- Verbal and Written Communication
- Project Management
- Detail Oriented
- Customer Relationship Management
- Claims negotiation
- Loss assessment
- Cost analysis
- Decision making
- Time management
- Field investigations
Certification
- Insurance Adjuster License
- Commercial Large Loss Certification Course - Puroclean Headquarters
Timeline
Property Claims Adjuster
Liberty Mutual Group
01.2023 - 09.2026
Project Manager/Estimator
Puroclean of Redmond
12.2019 - 01.2023
FSRT & OCT (Fire & Smoke, Odor Tech Certified
IICRC
Associate of Arts -
Edmonds Community College