Open To Work
Christopher Williamson
Chandler,AZ
Summary
Dedicated healthcare support worker specializing in patient care and health administration. Enhances patient experiences through effective communication and time management. Leverages over 10 years of experience in retail and customer service to deliver tailored solutions.
Overview
12
12
years of professional experience
Work History
Clerical Document Processor
Manpower/JP Morgan Chase
Tempe, AZ
10.2024 - 10.2025
- Organized file production of documents for assessment and storage management, ensuring timely access to critical information.
- Collected and compressed charts from multiple medical chart retrieval systems for efficient audit submission.
- Prioritized and completed time-sensitive tasks while working remotely, maintaining workflow continuity and meeting deadlines.
Remote Medical Records Technician
Advantmed
Phoenix, AZ
05.2024 - 01.2025
- Achieved retrieval of patient charts within one hour through digital record creation.
- Ensured compliance with HIPAA standards for secure transfer of electronic and scanned files.
- Executed document scanning and chart retrieval processes to obtain patient information.
- Maintained organized and accurate paper files for seamless access.
Tax Compliance Collector III
Arizona Department of Revenue
Phoenix, AZ
07.2022 - 04.2024
- Assessed taxpayers' financial obligations to ensure compliance with regulations.
- Maintained over 90 percent availability while handling inbound calls and supporting compliance efforts.
- Conducted outbound collections on individual and business state tax liabilities.
- Executed relief on levies for taxpayers, coordinating with banking institutions to resolve debt.
- Applied de-escalation techniques to effectively manage cases involving financial hardship.
Underwriter Advocate
Carvana
Tempe, AZ
08.2021 - 05.2022
- Guided customers through loan process by performing thorough risk assessments.
- Prioritized customer needs, ensuring transparency through knowledge of documents and education on statewide registrations and title assistance.
- Handled inbound calls to provide clear explanations of terms and policy information for title and registration.
Remote Claims Processor
CVS Health
Scottsdale, AZ
10.2018 - 05.2021
- Reviewed and interpreted Government, Med D, and Aetna client-specific procedures to ensure accurate claims adjudication.
- Verified member insurance coverage and policy benefits prior to reimbursement form processing, ensuring compliance with policy guidelines.
- Processed pharmacy reimbursement forms for members, ensuring timely payment for pharmaceutical transactions.
Pharmacy Benefit Representative
MedImpact-McKesson
Scottsdale, AZ
02.2017 - 08.2018
- Answered inbound calls for pharmacy benefit manager, assisting pharmacy clientele, doctors' offices, and members with inquiries about pharmacy benefits.
- Contacted doctors' offices and insurance companies to secure medication approvals.
- Researched member options on benefits to maximize usage of alternative options within their policy.
Pharmacy Technician Trainee
Gen Rx / CVS Benefit Manager
Scottsdale, AZ
01.2016 - 09.2016
- Entered prescriptions and third party information for pharmacist verification, ensuring accuracy and compliance.
- Handled inbound and outbound calls to resolve client inquiries and schedule deliveries of pharmacy mail order prescriptions, enhancing customer service experience.
Medical Claims Auditor
Saliba’s Extended Care Pharmacy
Phoenix, AZ
04.2014 - 11.2015
- Streamlined accounts payable processing by compiling write-offs, re-bills, and refunds.
- Entered client demographics from assisted living and skilled nursing facilities into network system to facilitate chart review and medication disbursement.
Education
Associates in Arts -
Phoenix College
Phoenix, AZ12.2024
Degree -
Glendale Community College
Glendale, AZ05.2001
Skills
- Slack and Zoom
- Typing 45 wpm
- Document retrieval
- Google Drive and Chat
- Oracle and Salesforce
- Microsoft Word and Excel
- Retail sales and customer service
- Data entry and accounts payable
- Proofreading and document review
- Virtual collaboration tools
- Medical chart management
- HIPAA compliance
- Customer engagement
- Adaptability to change
- Effective communication
- Telephone etiquette
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridSalary Range
$43000/yr - $200000/yrTimeline
Clerical Document Processor
Manpower/JP Morgan Chase
10.2024 - 10.2025
Remote Medical Records Technician
Advantmed
05.2024 - 01.2025
Tax Compliance Collector III
Arizona Department of Revenue
07.2022 - 04.2024
Underwriter Advocate
Carvana
08.2021 - 05.2022
Remote Claims Processor
CVS Health
10.2018 - 05.2021
Pharmacy Benefit Representative
MedImpact-McKesson
02.2017 - 08.2018
Pharmacy Technician Trainee
Gen Rx / CVS Benefit Manager
01.2016 - 09.2016
Medical Claims Auditor
Saliba’s Extended Care Pharmacy
04.2014 - 11.2015
Associates in Arts -
Phoenix College
Degree -
Glendale Community College