Christopher Wright
Poinciana,FL
Summary
A decade of skills in multiple industries and markets, most of which leading into labor force management positions, using a lead by example mentality and a relentless work ethic to drive results and create lasting bonds with peers and customers.
Overview
12
12
years of professional experience
Work History
Attractions Attendant/Trainer
Universal Studios Orlando Resort
08.2022 - Current
- Contributed to positive work environments by assisting team members in daily tasks and ensuring smooth operations.
- Delivered outstanding customer service by addressing guest concerns promptly and professionally.
- Participated in staff training programs to continuously improve skills and knowledge related to attraction operations.
- Increased guest return rates by creating memorable experiences through friendly interactions and exceptional service.
- Received 3 notable awards from this venue.
Project Manager
Land-art Design & Outdoor Services
01.2019 - 03.2022
- Designed and created hundreds of artistic and functional concrete pieces all across North America.
- Responsible for all operations at each job site under my supervision.
- Hired and educated nearly all staff members being made available to crews and jobsites.
- Traveled and learned from industry leaders and entrepreneurs in 3 states.
- Won numerous awards for effective work strategies and attention to detail.
Foreman / Field Supervisor
Carter Coleman Construction Company
02.2017 - 01.2019
- Poured thousands of yards of concrete to create artistic, safe, and efficient exterior home pieces.
- Managed crew members ranging in size from 4 to 8 people.
- Ordered and organized all necessary tools, resources, and machinery at each job to maintain efficiency and safety.
- Hired and Educated new crew members and helped place them in most effective roles.
Assistant Store Manager
Dollar General
05.2016 - 02.2017
- Managed operations of maintaining retail space and product floor.
- Scheduled, trained, managed 11 staff members.
- Enhanced store appearance by maintaining cleanliness and implementing strategic merchandise displays.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Assistant Regional Manager
Sudden Service Inc
09.2014 - 05.2016
- Supported regional management staff with maintain operation across several locations.
- Supported operations at 5 locations across middle Tennessee.
- Order, organized, and maintained product and shelving.
- Scheduled, Hired, and educated new team members in business operations.
Garden Center Associate
Wal-mart
06.2012 - 09.2014
- Managing product floor.
- Keeping areas of responsibility organized and efficient.
- Guiding customers to appropriate items to accomplish landscaping/garden related tasks.
- Received machine operators license after 90 days of work.
Education
Bachelor of Arts - Sociology And Anthropology
Middle Tennessee State University
Murfreesboro, TN05.2016
High School Diploma -
Sycamore High School
Pleasant View, TN05.2012
Skills
- Customer Service Expertise
- Employee Training
- Strong Work Ethic
- Operations Monitoring
- Problem-solving abilities
- Multitasking capabilities
- Conflict resolution
- Effective communication
Accomplishments
- Bravo Award Winner - September 2023
- Ollivander's Team Member of the Month - June 2023
- Ollivander's Theme Member of the Month - February 2023
- 13 Guest Positive Reviews in 12 months.
- Outstanding Crew Lead - 2020 Spring Season
- Rising Star Award - December 2015
Timeline
Attractions Attendant/Trainer
Universal Studios Orlando Resort
08.2022 - Current
Project Manager
Land-art Design & Outdoor Services
01.2019 - 03.2022
Foreman / Field Supervisor
Carter Coleman Construction Company
02.2017 - 01.2019
Assistant Store Manager
Dollar General
05.2016 - 02.2017
Assistant Regional Manager
Sudden Service Inc
09.2014 - 05.2016
Garden Center Associate
Wal-mart
06.2012 - 09.2014
Bachelor of Arts - Sociology And Anthropology
Middle Tennessee State University
High School Diploma -
Sycamore High School
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