Christopher Zefferi
Levittown,PA
Summary
Highly motivated professional with 15 years of entrepreneurial and management experience. Skillfully creates and maintains professional and friendly relationships with co-workers, staff and clients. Comfortable working independently as manager and leader and as a collaborative team member.
Overview
19
19
years of professional experience
Work History
Owner
Zee Landscaping
Levittown, PA
01.2009 - 04.2024
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Delegated tasks to landscaping crews and supervised completion.
- Monitored job site safety and work quality of landscaping projects.
- Inspected malfunctioning equipment and troubleshot issues, returning tools to operation.
- Met with clients to discuss landscaping project process and deliver details regarding completion and proper plant care.
- Resolved customer complaints in a timely manner while maintaining excellent customer service relations.
- Maintained accurate records on labor hours, material costs, and job progress.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Sales Representative
Your Choice Coffee
Bensalem, PA
02.2005 - 11.2008
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Recommended changes in products and services based on customer feedback.
- Generated new sales leads through cold calling and networking activities.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
Education
Bachelor of Science - Mathematics
Kutztown University of Pennsylvania
Kutztown, PA05-2001
Skills
- Business Management
- Marketing tactics
- Customer Relations
- Hiring and staffing
- Customer Retention
- Customer Service
- Customer Needs Assessment
- Labor Relations
Timeline
Owner
Zee Landscaping
01.2009 - 04.2024
Sales Representative
Your Choice Coffee
02.2005 - 11.2008
Bachelor of Science - Mathematics
Kutztown University of Pennsylvania
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