CHRISTOPHER A GALAZ
Midland,TX
Summary
Accomplished dispatcher known for strong customer service and attention to detail. Successfully managed schedules and facilitated efficient delivery routes, ensuring timely and accurate service. Ready to contribute to operational excellence and enhance customer satisfaction.
Overview
7
7
years of professional experience
Work History
Dispatcher
Lightning Oil Field Services
10.2024 - Current
- Coordinate daily operations to optimize resource allocation and ensure timely service delivery of equipment and personnel.
- Managed communication between field personnel and clients, enhancing operational efficiency.
- Utilized dispatch software to track equipment and personnel movements accurately.
- Developed and implemented streamlined workflows, improving response times for service requests.
- Coordinate schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Scheduled deliveries and pickups according to customer needs.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Answered phone calls and responded to customer emails.
- Problem solving, quick decision making and understanding the situation.
Crane Rigger
Lightning Oil Field Services
10.2021 - Current
- Cooperated with cranes to execute precise lifting and placement of materials at job sites.
- Optimized rigging plans to enhance workflow efficiency and minimize delays during operations.
- Developed rigging strategies that improved load management and reduced operational risks.
- Ensured precise load placement by accurately calculating load weights and determining proper rigging configurations.
- Maximized team productivity by providing comprehensive training to new crew members on safe rigging practices.
- Collaborated with team members to ensure adherence to safety protocols and regulations.
- Conducted pre-operation inspections on equipment, identifying maintenance needs promptly.
- Evaluated potential hazards within the work zone related to overhead electrical lines or underground utilities prior to commencing any lifting operation, mitigating risks by recommending appropriate action plans.
Prison Guard
Arizona Department of Corrections
08.2019 - 10.2021
- Supervised inmate activities to ensure compliance with facility regulations and safety protocols.
- Conducted regular inspections of premises to identify security risks and maintain order.
- Responded promptly to emergencies, employing de-escalation techniques to manage conflicts effectively.
- Trained new staff on operational procedures, enhancing team performance and safety awareness.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Supported fellow officers during high-stress situations, providing backup and guidance when needed to maintain order and stability within the facility.
- Conducted routine and emergency head counts.
Education
Cochise College
Douglas, AZHigh School Diploma -
Douglas High School
Douglas, AZSkills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Problem-solving
- Schedule management
- Equipment management
- Verbal and written communication
- Multitasking and organization
Timeline
Dispatcher
Lightning Oil Field Services
10.2024 - Current
Crane Rigger
Lightning Oil Field Services
10.2021 - Current
Prison Guard
Arizona Department of Corrections
08.2019 - 10.2021
Cochise College
High School Diploma -
Douglas High School