Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christopher Bell

Bakersfield,CA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

9
9
years of professional experience

Work History

Delivery Courier

Uber Eats
07.2023 - Current
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Contacted customers to confirm delivery details and locations.
  • Drove safely at all times to avoid accidents and harm.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.

Warehouse Associate

AMAZON FULLFILLMENT CENTERS
04.2021 - 07.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Worked safely around moving machinery.

Police Dispatcher I

City Of Bakersfield
10.2021 - 03.2022
  • Answering /Dispatching emergency and non-emergency phone lines for the Bakersfield Police Department as well as answering in-house lines
  • Constant multi-tasking, attentiveness, and sense of urgency needed due to the importance of information.
  • Enhanced response times by efficiently prioritizing and dispatching emergency calls.
  • Coordinated multi-agency responses for large-scale incidents, resulting in effective resource allocation and successful outcomes.

Technical Support Senior Advisor

Conduent
08.2019 - 04.2021


  • Frequent use of product knowledge to solve technical and non-technical issues, combined with an effort to provide a pleasant customer experience
  • Learned many problem solving techniques and computer skills through this employer and have experienced working both on-site and remotely.
  • Increased customer satisfaction by resolving complex technical issues promptly and efficiently.
  • Reduced response times for support tickets by streamlining internal processes and cross-team collaboration.

Overnight Clerk

Brookside Market
01.2018 - 07.2019
  • Maintained store cleanliness, ensuring a welcoming and organized environment for customers.
  • Enhanced customer satisfaction by efficiently handling inquiries and resolving issues during overnight shifts.
  • Supported loss prevention efforts by conducting regular security checks and reporting suspicious activity to management.

Customer Service

WKS Restaraunts
11.2014 - 06.2019
  • Assist customers with check-out with emphasis on speed of service and friendliness
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Education

Diploma -

Highland High School
2014

Associate's degree - Communications in Digital Media

Bakersfield College

Skills

  • Customer Service
  • Computer Operation
  • Technical Support
  • Technical troubleshooting
  • Windows
  • Mac OS
  • Collaborative teamwork
  • Video editing
  • Content development
  • Expert in Adobe: Premiere, After Effects, Photoshop, and Illustrator
  • 3D-Modeling (Maya)

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Delivery Courier

Uber Eats
07.2023 - Current

Police Dispatcher I

City Of Bakersfield
10.2021 - 03.2022

Warehouse Associate

AMAZON FULLFILLMENT CENTERS
04.2021 - 07.2023

Technical Support Senior Advisor

Conduent
08.2019 - 04.2021

Overnight Clerk

Brookside Market
01.2018 - 07.2019

Customer Service

WKS Restaraunts
11.2014 - 06.2019

Diploma -

Highland High School

Associate's degree - Communications in Digital Media

Bakersfield College

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Christopher Bell