Summary
Overview
Work History
Education
Skills
Timeline
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CHRISTOPHER "CJ" BURGESS

MERIDIAN,Idaho

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

31
31
years of professional experience

Work History

Vice President

TMG FINANCIAL GROUP
09.2021 - Current
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Researched and identified potential new markets.
  • Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.

Branch Manager

Interstate Electric Supply
01.2016 - 09.2021
  • Implemented service improvements to enhance sales cycle.
  • Consulted customers to boost product sales and services.
  • Supported financial director with special projects and additional job duties.
  • Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
  • ·Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Managed 3 locations/25 employees: continuously crushed annual sales & retention goals
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
  • Maintained friendly and professional customer interactions.

OPERATIONS FLIGHT SUPERINTENDENT

United States Air Force
09.1993 - 02.2016
  • Collaborated with architects, engineers, and contractors to achieve seamless project execution.
  • Championed continuous improvement initiatives within the organization, introducing new methodologies to increase productivity and reduce overall project costs.
  • Communicated with stakeholders on job milestones.
  • Administered disciplinary actions to workers violating safety regulations and company policies.
  • Planned and executed community service projects, instilling values of civic responsibility in cadets while strengthening relationships with local organizations.
  • Proven ability to learn quickly and adapt to new situations.
  • Ranked #2 of 345 eligible Master Sergeants in Air Combat Commab

Education

Bachelor of Arts - Organizational Leadership

Ashford University
San Diego, CA
12.2016

Associate of Applied Science - Electrical And Mechanical Technology

Community College of The Air Force
Montgomery, AL
02.2007

Skills

  • Business Storytelling
  • Operational management
  • Project Management
  • Documentation And Reporting
  • Results-Driven
  • Management Team Leadership
  • Partnerships and Affiliations
  • Operations Management

Timeline

Vice President

TMG FINANCIAL GROUP
09.2021 - Current

Branch Manager

Interstate Electric Supply
01.2016 - 09.2021

OPERATIONS FLIGHT SUPERINTENDENT

United States Air Force
09.1993 - 02.2016

Bachelor of Arts - Organizational Leadership

Ashford University

Associate of Applied Science - Electrical And Mechanical Technology

Community College of The Air Force

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CHRISTOPHER "CJ" BURGESS