Chris James

Lead strategic initiatives to promote brand awareness through high-impact sampling, pop-up events, and sponsorships at major festivals and concerts.

• Spearheaded event-based marketing campaigns at large festivals and concerts across Florida, building brand visibility and driving consumer engagement.
• Increased sales by over 40% in 2024 by executing targeted pop-up events and product sampling at high-traffic venues.
• Developed and nurtured strong relationships with key clients, ensuring seamless execution of events and consistent follow-through on brand goals.
• Collaborated with internal teams to track performance, analyze data, and refine strategies to maximize ROI.
• Managed event logistics, including budgeting, vendor coordination, and on-site team leadership, ensuring flawless execution at each event.
• Delivered on-brand messaging and product showcases that aligned with company goals and resonated with target audiences.

Guided customers through the jewelry buying process, provided expert advice on diamonds, gemstones, and financing options, and consistently exceeded sales targets.

• Exceeded sales standards every month, consistently exceeding monthly sales goals.
• Promoted to a higher position within two months of hire due to outstanding performance and sales achievements.
• Educated customers on diamond quality, gemstones, and various financing options, leading to informed and confident purchase decisions.
• Provided personalized consultations to clients, building lasting relationships and repeat business.
• Assisted in the design and selection of custom pieces, ensuring customer satisfaction and brand loyalty.
• Achieved 6 of 6 sales standards multiple months in a row. (sales, credit, add-on's, two types of warranties, repairs)
• Ensured the store’s visual merchandising was aligned with company standards, contributing to an inviting and high-end atmosphere.

• Delivered exceptional customer service, addressing customer issues and ensuring satisfaction in a timely manner.
• Provided product suggestions and recipe ideas, effectively upselling meat products and increasing overall sales.
• Specialized in cutting and preparing various cuts of meat, maintaining quality standards and ensuring customer specifications were met.
• Assisted in merchandising and organizing meat displays to planogram, ensuring that products were visually appealing and well-stocked for customers.
• Moved across multiple departments within the store, showcasing versatility and a strong ability to adapt to changing store needs.
• Trained new staff members on meat cutting techniques, safety procedures, and customer service expectations.
• Actively contributed to team efforts in ensuring the department met daily sales and inventory goals.
• Built long-term relationships with customers, offering personalized advice and solutions to enhance their shopping experience.
• Maintained a clean and organized work environment, adhering to health and safety regulations.

• I was responsible for conducting weekly production and operations contractor meetings, which facilitated stronger communication and the ability to resolve critical issues
• I guided and directed third-party inspectors through project construction, commissioning and closeout
• I worked to avoid construction delays by efficiently following through with all site inspections in a timely manner
• Lastly, I scheduled all contractors and material deliveries as well as personally training all on site crew members