Christopher Reil
Newark,DE
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
17
17
years of professional experience
Work History
Retail Store Manager
T-Mobile
07.2020 - Current
- Build Great customer experience
- Successful coaching to increase customer values
- Improving store moral and employee focus
- Inventory control
Store Manager
Sprint
03.2015 - 07.2020
- Ability to Hire and promote successful personnel
- Committed Coaching to Behaviors and training
- Strive for Next level in career and look for ways to be better
- Closing and opening of store and cash handling
Assistant Store Manager
Advanced Auto Parts
07.2014 - 01.2015
- Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase
- Trained and served as a peer coach for New Hires
- Priced merchandise, stocked shelves and took in inventory supplies
Assistant Store Manager
Auto Zone
07.2011 - 06.2014
- Frontline development for new associates and business partners
- Customer service through multiple lines of communication
- Setting up company events
Assistant Store Manager
Walmart
02.2007 - 07.2011
- Created an inventory system that is used in multiple retail companies today
- Ensure employees were coached and trained on proper sales floor stocking procedures
- P&L Reading and management that reduced shrink in my department by more than 60%
Education
Associate of Science - Nursing
Delaware Technical And Community College
Newark, DE05.2022
Bachelor’s in biology and business -
Rosemont College
Rosemont, PA05.2017
Associate of Science -
Delaware County Community College
Media, PA05.2015
Lance Corporal United States Marine Corps
01.2010
Skills
- Analytical problem solver
- Managed a team of 100 Retail Sales Associates
- Empowers high Sales/ customer experience
- Microsoft Office (Word, Excel, Power point, & Outlook)
- Team leadership and coaching
- Team Development
- Visual Merchandising
- Delegation
- Dependable and reliable
Timeline
Retail Store Manager
T-Mobile
07.2020 - Current
Store Manager
Sprint
03.2015 - 07.2020
Assistant Store Manager
Advanced Auto Parts
07.2014 - 01.2015
Assistant Store Manager
Auto Zone
07.2011 - 06.2014
Assistant Store Manager
Walmart
02.2007 - 07.2011
Associate of Science - Nursing
Delaware Technical And Community College
Bachelor’s in biology and business -
Rosemont College
Associate of Science -
Delaware County Community College
Lance Corporal United States Marine Corps
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