CHRIStopher V. ALEN
Gallatin,TN
Summary
With 29 years of full wireless communication infrastructure build experience, including contractor for Cox Communications, Sprint PCS, WFI, Delta Groups Engineering, SCI, Mastec, Qualtek, Rosenberger, Evergreen Development Group, Site Acquisition, A&E, Tower and Site Concealment, Utilities, Permitting, CX, Site Management, Vendor Management, On-Air, NSB, mods, Drop and Swap, Upgrades, and all major carriers, OEMs, and tower COs, I am currently the director of client and vendor relations at Tricom Networks, adept at crafting impactful marketing strategies and enhancing brand visibility, with expertise in vendor negotiation and relationship building, successfully securing favorable terms while delivering exceptional client serviceable terms while delivering exceptional client service. Recognized for effective conflict resolution and a strong focus on performance management to drive organizational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Director Client and Vendor Relations
Tricom Networks
Wildomar, CA
01.2022 - Current
- Developed and executed marketing strategies to increase brand awareness and market share.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Negotiated agreements with external partners such as contractors or consultants.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified customer needs by asking questions and advising on best solutions.
- Developed and implemented strategies for vendor onboarding, training, and performance management.
Education
Associate of Arts - Accounting
Cypress College
Cypress, CA06-1988
Skills
- Marketing strategy
- Client relationship management
- Vendor negotiation
- Performance management
- Customer needs assessment
- Project management
- Conflict resolution
- Relationship building
- Contract management
- Program management
- Client relations
Affiliations
- Youth Boys Baseball Coach
- HS Softball Coach
- Outdoorsy
- Travel
Certification
- OSHA 30
- Tower Climber Certification (expired)
- H&S Certifications
- NATE Member
- Woman of Wireless supporter
Languages
English
Professional
References
References available upon request.
Timeline
Director Client and Vendor Relations
Tricom Networks
01.2022 - Current
Associate of Arts - Accounting
Cypress College
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